my internet seems to be cutting out. My phone calls from many people who I call cut ou...

GetHuman5270021's来自December 2021的AT&T的{0}客户服务问题

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The issue in GetHuman5270021's own words
my internet seems to be cutting out. My phone calls from many people who I call cut out and at times fail. Their connection is not the problem. At one point I was told I should get in touch to get a new extender and that there had been a problem. I did not do so, since I was not having internet problems. I am not sure if I need a new modem*router or extender or both. Also at the time of installation of both, I was told that the speed was the fastest and now it is not. I would like an appointment for a service person to come out to determine the problem.*I will await a call

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AT&T

客户服务问题
Reported by GetHuman5270021
Dec 3rd, 2021 - 2 months ago
Fixed
到目前为止,已有3个客户看到
与其他558人类似的问题
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Timeline

GetHuman5270021开始处理此问题
Dec 3rd, 2021 5:04pm
GetHuman5270021确认问题已解决。万岁!
Dec 3rd, 2021 9:12pm

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