Ubisoft Help Pages

Ubisoft Customer FAQ, Forum, and Online Help Desk

Ubisoft Help @ support.ubi.com
Customer Help
Average time to fix: (68 hours)
Busiest time: 9:30am
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.

Recent Ubisoft help topics searched

i have * subscription but the payment have pass * time on my credit card
Also vor * Tagen hab ich mich noch angemeldet und seid vorgestellt geht das nicht ich h...
Also gestern hab ich mich noch angemeldet und heute geht das nicht ich hab in meinen Ma...
I just need help unlinking my one ubisoft account for Rainbow six siege and link a diff...
I had just recently bought AC Syndicate limited edition game. it came with a digital co...
I can not get secure codes to change my email address. I no longer have access to the o...
change and or update email address. The old email address is no longer active.
I no longer have a password and cannot log in
It says there a problem identifying ownership when I try to start the game
When I try to login to my Ubisoft account it says I need to re-associate it with a diff...
Ubisoft sold me a game in the playstation store called assassins creed odyssey gold pac...
i live in korea im american and im trying to buy r* credits its really ******* annoying...
I downloaded the PC version of Far Cry * direct from Ubisoft. Once installed and starte...
Mein Ubisoft Connect verliert nach einer halben bis na stunde immer wieder dir Internet...
I’m having trouble connecting my Xbox to my Ubisoft account to play assassin’s creed Valhalla

Get help with my issue

Ubisoft Online Help at support.ubi.com - Info & Stats

服务台地址http://support.ubi.com
可以回叫NO
与您互动的部门Technical Support
服务台时间24 hours, 7 days
最忙的时间是什么时间9:30am
平均周转时间68
在达到目标的所有方法中排名3
其他通讯方式chat, phone, web, facebook
通讯客户评价69%
帮助质量等级90%
投票寻求在线帮助512
上次更新时间Wed Nov 23 2022 10:00:00 GMT+0000 (Coordinated Universal Time)
最佳电话号码919-460-9778

Ubisoft Help Pages: What to Know

这是Ubisoft帮助页面,大多数客户在遇到客户服务问题时便会从这里开始,外加有关如何获得有用帮助的周转时间以及如何为特定问题寻求帮助的信息。如果您正在寻找Ubisoft的最佳客户帮助页面或常见问题解答或论坛,那么根据35,280 GetHuman用户在过去12个月中,这是最佳的切入点。如果您无法打电话或不想立即等待,使用他们的在线帮助台是一种很好的致电方式,但是他们也有我们上面显示的电话号码(919-460-9778) 。有时,当您浏览support.ubi.com上的各种帮助主题和内容时,最终需要与客户服务部门的某个人来回交流,在这种情况下,他们可能会切换到电子邮件作为沟通的媒介。如果您在帮助页面上的搜索变成了电子邮件对话,则可以很慢地解决该问题。您可能要花几个小时或一天的时间,而不会收到Ubisoft个代理商的答复。但是,从好的方面来说,与来回与客户服务代表通电话相比,往返总的来说可以减少时间。

Contacting Ubisoft: General Information

Ubisoft有一个用于客户服务的页面或在线帮助台,但是您也可以通过电话呼叫他们。总共可以使用4种不同的媒体与Ubisoft进行通信:chat, phone, web, facebook。再说一次,如果您没有意识到这是一个选择,而是希望与某人进行对话,则可以给他们打电话。但是,请查看我们有关其电话号码919-460-9778的信息,以获取更多详细信息,例如平均等待时间或检查是否有真实的人在接听电话。如果您在此信息中发现任何错误,请务必告知GetHuman。我们试图从每月访问的数百万客户中收集和共享我们可以提供的最佳信息,并向我们介绍他们在Ubisoft这样的公司中的经验。

Do Ubisoft and GetHuman work together?

GetHuman has no relationship with Ubisoft and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!