Uber Help Pages

Uber Customer FAQ, Forum, and Online Help Desk

Uber Help @ help.uber.com
Customer Help
Average time to fix: (7 hours)
Busiest time: 1:15pm
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Recent Uber help topics searched

App is not running, and not showing anything....
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Hello sir I booked a vehicle but he has not been responding the call iwas dailing toth...
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The cab driver cancelled the trip several times
Hi.. this is very first ride in uber *Travelled.many times in ola not paid more than...
I book a cab an *hr ago but still cab not reach for pick up.

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Uber Online Help at help.uber.com - Info & Stats

服务台地址https://help.uber.com/
可以回叫NO
与您互动的部门Customer Service
服务台时间24 hours, 7 days
最忙的时间是什么时间1:15pm
平均周转时间7
在达到目标的所有方法中排名1
其他通讯方式web
通讯客户评价63%
帮助质量等级68%
投票寻求在线帮助7,912
上次更新时间Fri May 20 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

Uber Help Pages: What to Know

这是Uber帮助页面,大多数客户在遇到客户服务问题时便会从这里开始,外加有关如何获得有用帮助的周转时间以及如何为特定问题寻求帮助的信息。如果您正在寻找Uber的最佳客户帮助页面或常见问题解答或论坛,那么根据150,390 GetHuman用户在过去12个月中,这是最佳的切入点。有时,当您浏览help.uber.com上的各种帮助主题和内容时,最终需要与客户服务部门的某个人来回交流,在这种情况下,他们可能会切换到电子邮件作为沟通的媒介。如果您在帮助页面上的搜索变成了电子邮件对话,则可以很慢地解决该问题。您可能要花几个小时或一天的时间,而不会收到Uber个代理商的答复。但是,从好的方面来说,与来回与客户服务代表通电话相比,往返总的来说可以减少时间。

Contacting Uber: General Information

Uber幸运的是,即使您无法通过电话呼叫,它也有一个用于客户服务的页面或在线帮助台。您只能从Uber那里获得我们所知道的一种帮助,那就是web。如果您在此信息中发现任何错误,请务必告知GetHuman。我们尝试从每月访问的数百万客户中收集和共享最佳信息,并向他们介绍他们在Uber这样的公司中的经验。

Do Uber and GetHuman work together?

GetHuman has no relationship with Uber and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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