Hertz Help Pages

Hertz Customer FAQ, Forum, and Online Help Desk

Hertz Help @ hertz.com
Customer Help
Average time to fix: (2 hours)
Busiest time: 9:30am
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.

Recent Hertz help topics searched

I have had two reservations from the same location over the past two days and I still d...
I got charged more than I was supposed to and havent received the credit or my AAA disc...
Need copy of bill for a rental that I had to extend from a car accident that was not co...
Picked up my rental in the garage at PHX at **:**. Garage is not only dark but I assume...
Overcharged by a significant amount, contrary to contract
If I had made advance payment for the use of rental, then rental was ceased due to misa...
I like to confirm my reservation. Calling location now du they are closed. Even though...
Too much to type would rather speak to someone
My Hertz Reservation J********B****. Confirm reservation actually will be honored. Base...
We called ahead- spent numerous hours on the phone with agents confirming our reservati...
One of hertz van hit my car. I was told Hannah Williams of your insurance company woul...
Not really an issue but was wondering if early can i pick up my rental early
Lost my rental car keys
Accidentally made a reservation while I was logged out, so it’s not on my hertz gold ac...
flight got cancelled and need to update reservation
Was unable to show up for a prepaid scheduled car rental on the **th of November due to...
Need to know if Nisson rogue rented is four wheel drive.

Get help with my issue

Hertz Online Help at hertz.com - Info & Stats

与您互动的部门Customer Service
服务台时间24 hours, 7 days
其他通讯方式phone, chat, web
上次更新时间Tue Jan 25 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

Hertz Help Pages: What to Know

这是Hertz帮助页面,大多数客户在遇到客户服务问题时便会从这里开始,外加有关如何获得有用帮助的周转时间以及如何为特定问题寻求帮助的信息。如果您正在寻找Hertz的最佳客户帮助页面或常见问题解答或论坛,那么根据46,038 GetHuman用户在过去12个月中,这是最佳的切入点。如果您无法打电话或不想立即等待,使用他们的在线帮助台是一种很好的致电方式,但是他们也有我们上面显示的电话号码(800-654-3131) 。有时,当您浏览hertz.com上的各种帮助主题和内容时,最终需要与客户服务部门的某个人来回交流,在这种情况下,他们可能会切换到电子邮件作为沟通的媒介。如果您在帮助页面上的搜索变成了电子邮件对话,则可以很慢地解决该问题。您可能要花几个小时或一天的时间,而不会收到Hertz个代理商的答复。但是,从好的方面来说,与来回与客户服务代表通电话相比,往返总的来说可以减少时间。

Contacting Hertz: General Information

Hertz有一个用于客户服务的页面或在线帮助台,但是您也可以通过电话呼叫他们。总共可以使用3种不同的媒体与Hertz进行通信:phone, chat, web。再说一次,如果您没有意识到这是一个选择,而是希望与某人进行对话,则可以给他们打电话。但是,请查看我们有关其电话号码800-654-3131的信息,以获取更多详细信息,例如平均等待时间或检查是否有真实的人在接听电话。如果您在此信息中发现任何错误,请务必告知GetHuman。我们试图从每月访问的数百万客户中收集和共享我们可以提供的最佳信息,并向我们介绍他们在Hertz这样的公司中的经验。

Do Hertz and GetHuman work together?

GetHuman has no relationship with Hertz and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!