Fitbit Help Pages

Fitbit Customer FAQ, Forum, and Online Help Desk

Fitbit Help @ help.fitbit.com
Customer Help
Average time to fix: (7 hours)
Busiest time: 10:45am
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Recent Fitbit help topics searched

I had a Fitbit that needed to replaced . Fitbit sent me a replacement device . The devi...
I need a replacement charger for my Fitbit which was purchased * or * years ago. The ba...
Sir,*I have a Fitbit that is about * or * years old. I have lost the charger for it. T...
I was given a discount code to use to purchase my next Fitbit. Given to me a few days a...
I was trying to reset y Aria * after relacing the battries and found *, attempts to cha...
can you update me on the status of my returned item *********
Hi,*I purchased some fitbit flyer earphones in nightfall blue colour, from amazon in Ju...
Does my Fitbit * go back to Standard Time from Daylight Savings Time automatically or d...
I would like to speak to a fitbit agent in the uk. I can not sign on despite changing m...
For the last few weeks my dashboard shows * active minutes no matter how many steps I h...
I was just billed $**.** for an annual subscription, the cost should have been...
If I purchase a fitbit watch for a Christmas gift ,how long do I have to return it if...
Can you tell me your return policy for the Christmas holidays.*If I purchase a watch t...
CAN THIS FIT BIT BE USED WITH A FLIP TOP CELL PHONE????
I have Fitbit Alta Activity Tracker and Smart Fitness Watch FB***. I've had it a long...
My fitbit band connection broke, Leaving a portion of the connector still in the watch...
During the set-up, both my email addresses were refused as belonging to another account...

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Fitbit Online Help at help.fitbit.com - Info & Stats

服务台地址http://help.fitbit.com/customer/portal/emails/new
可以回叫NO
与您互动的部门Customer Service
服务台时间24 hours, 7 days
最忙的时间是什么时间10:45am
平均周转时间7
在达到目标的所有方法中排名2
其他通讯方式phone, web, email, twitter, chat
通讯客户评价91%
帮助质量等级68%
投票寻求在线帮助606
上次更新时间Mon Jan 24 2022 10:00:00 GMT+0000 (Coordinated Universal Time)
最佳电话号码877-623-4997

Fitbit Help Pages: What to Know

这是Fitbit帮助页面,大多数客户在遇到客户服务问题时便会从这里开始,外加有关如何获得有用帮助的周转时间以及如何为特定问题寻求帮助的信息。如果您正在寻找Fitbit的最佳客户帮助页面或常见问题解答或论坛,那么根据44,490 GetHuman用户在过去12个月中,这是最佳的切入点。如果您无法打电话或不想立即等待,使用他们的在线帮助台是一种很好的致电方式,但是他们也有我们上面显示的电话号码(877-623-4997) 。有时,当您浏览help.fitbit.com上的各种帮助主题和内容时,最终需要与客户服务部门的某个人来回交流,在这种情况下,他们可能会切换到电子邮件作为沟通的媒介。如果您在帮助页面上的搜索变成了电子邮件对话,则可以很慢地解决该问题。您可能要花几个小时或一天的时间,而不会收到Fitbit个代理商的答复。但是,从好的方面来说,与来回与客户服务代表通电话相比,往返总的来说可以减少时间。

Contacting Fitbit: General Information

Fitbit有一个用于客户服务的页面或在线帮助台,但是您也可以通过电话呼叫他们。总共可以使用5种不同的媒体与Fitbit进行通信:phone, web, email, twitter, chat。再说一次,如果您没有意识到这是一个选择,而是希望与某人进行对话,则可以给他们打电话。但是,请查看我们有关其电话号码877-623-4997的信息,以获取更多详细信息,例如平均等待时间或检查是否有真实的人在接听电话。如果您在此信息中发现任何错误,请务必告知GetHuman。我们试图从每月访问的数百万客户中收集和共享我们可以提供的最佳信息,并向我们介绍他们在Fitbit这样的公司中的经验。

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