FedEx Help Pages

FedEx Customer FAQ, Forum, and Online Help Desk

FedEx Help @
Customer Help
Average time to fix: (51 hours)
Busiest time: 10:45am
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.

Recent FedEx help topics searched

The shipping status of my item has said "Scheduled delivery before **PM Monday," then i...
i ordered a part from car parts and it shipped out already from fedex they told me to c...
need a pick up at **** franz road in katy texas ***** at the pharmacy thanks
have a fex ex order coming track * ************ did not know it was coming did not buy...
I want to change the delivery address of a package I sent today
fed ex **************no package delivered tracking inquiry says it was delivered it was...
Why does the date keep changing on my package when at first it said it would be here on...
I don't have a tracking number but was wondering if I could get information on delivery...
i got * pairs of shoes from the same website and only * came , i tried to track it but...
I paid for * day express shipping and I am now in day **. It was close to me in Tennes...
Need help with delivery, email says an attempt was made and there was no delivery attem...
Package with guaranteed Saturday delivery won’t be delivered until Tuesday I want my mo...
Cancel scheduled pickup
I need my package ASAP I DONT EVEN SEE. Driver when they say they attempted twice they...
I received a text this morning saying I have a package being delivered by FedEx at...
I was to receive my package today but now it says pending.

Get help with my issue

FedEx Online Help at - Info & Stats

与您互动的部门Customer Service
服务台时间24 hours, 7 days
其他通讯方式phone, chat, email, facebook, twitter, web
上次更新时间Sun Apr 11 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

FedEx Help Pages: What to Know

这是FedEx帮助页面,大多数客户在遇到客户服务问题时便会从这里开始,外加有关如何获得有用帮助的周转时间以及如何为特定问题寻求帮助的信息。如果您正在寻找FedEx的最佳客户帮助页面或常见问题解答或论坛,那么根据87,216 GetHuman用户在过去12个月中,这是最佳的切入点。如果您无法打电话或不想立即等待,使用他们的在线帮助台是一种很好的致电方式,但是他们也有我们上面显示的电话号码(800-463-3339) 。有时,当您浏览fedex.com上的各种帮助主题和内容时,最终需要与客户服务部门的某个人来回交流,在这种情况下,他们可能会切换到电子邮件作为沟通的媒介。如果您在帮助页面上的搜索变成了电子邮件对话,则可以很慢地解决该问题。您可能要花几个小时或一天的时间,而不会收到FedEx个代理商的答复。但是,从好的方面来说,与来回与客户服务代表通电话相比,往返总的来说可以减少时间。

Contacting FedEx: General Information

FedEx有一个用于客户服务的页面或在线帮助台,但是您也可以通过电话呼叫他们。总共可以使用6种不同的媒体与FedEx进行通信:phone, chat, email, facebook, twitter, web。再说一次,如果您没有意识到这是一个选择,而是希望与某人进行对话,则可以给他们打电话。但是,请查看我们有关其电话号码800-463-3339的信息,以获取更多详细信息,例如平均等待时间或检查是否有真实的人在接听电话。如果您在此信息中发现任何错误,请务必告知GetHuman。我们试图从每月访问的数百万客户中收集和共享我们可以提供的最佳信息,并向我们介绍他们在FedEx这样的公司中的经验。

Do FedEx and GetHuman work together?

GetHuman has no relationship with FedEx and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!