DHGate.com Help Pages

DHGate.com Customer FAQ, Forum, and Online Help Desk

DHGate.com Help @ dhgate.com
Customer Help
Average time to fix: (21 hours)
Busiest time: 2:15pm
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.

Recent DHGate.com help topics searched

I have placed an order not realizing I have placed an order for three bags instead of o...
Hello, I would like to know how your system of box for the order of costume of mascot w...
I want my stored credit card information action deleted from my account. My account sho...
Hello, I order from DHgate a jacket and i was on Christmas vacation, and when I come ba...
I paid for a Cleveland Browns (Garrett) jersey on the *th October. I am still waiting...
On ** ** **** I placed my order and unfortunately nothing has arrived yet. The order n...
I am having a difficult time getting help with this order. I ordered this in May...
Hello, i bought a pair of shoes on dhgate but they were never shipped to My home, inste...
i have not received my order and it has been almost * months so i want a refund
Tout d'abord je n'ai aucuns suivi sur le colis, puis, mon colis n'a pas *t* livrer !! L...
I want to give out about my refund the seller says they have refunded me for my order b...
Never got a confirmation email for an order I placed on ******** with dhgate.**Company...
Hello this morning of Thursday, December **, **** I wanted to make a payment which unfo...
My order total is £**.** but when I checked my back an extra £** has been taken. I woul...
I have requested a refund for a damaged order and you are giving me ** USD out of...
i bought something off dhgate on a guest account but got no email for the purchase but...
I purchased an item on DHgate as a gift and the person did not like it. I simply want t...

Get help with my issue

DHGate.com Online Help at dhgate.com - Info & Stats

服务台地址http://www.dhgate.com/contact/contactUs.do#hp1507_cs-2-b
可以回叫NO
与您互动的部门Customer Service
服务台时间24 hours, 7 days
最忙的时间是什么时间2:15pm
平均周转时间21
在达到目标的所有方法中排名2
其他通讯方式chat, web
通讯客户评价58%
帮助质量等级78%
投票寻求在线帮助200
上次更新时间Sat May 21 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

DHGate.com Help Pages: What to Know

这是DHGate.com帮助页面,大多数客户在遇到客户服务问题时便会从这里开始,外加有关如何获得有用帮助的周转时间以及如何为特定问题寻求帮助的信息。如果您正在寻找DHGate.com的最佳客户帮助页面或常见问题解答或论坛,那么根据72,702 GetHuman用户在过去12个月中,这是最佳的切入点。有时,当您浏览dhgate.com上的各种帮助主题和内容时,最终需要与客户服务部门的某个人来回交流,在这种情况下,他们可能会切换到电子邮件作为沟通的媒介。如果您在帮助页面上的搜索变成了电子邮件对话,则可以很慢地解决该问题。您可能要花几个小时或一天的时间,而不会收到DHGate.com个代理商的答复。但是,从好的方面来说,与来回与客户服务代表通电话相比,往返总的来说可以减少时间。

Contacting DHGate.com: General Information

DHGate.com幸运的是,即使您无法通过电话呼叫,它也有一个用于客户服务的页面或在线帮助台。总共可以使用2种不同的媒体与DHGate.com进行通信:chat, web。如果您在此信息中发现任何错误,请务必告知GetHuman。我们尝试从每月访问的数百万客户中收集和共享最佳信息,并向他们介绍他们在DHGate.com这样的公司中的经验。

Do DHGate.com and GetHuman work together?

GetHuman has no relationship with DHGate.com and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!