DHGate.com Help Pages

DHGate.com Customer FAQ, Forum, and Online Help Desk

DHGate.com Help @ dhgate.com
Customer Help
Average time to fix: (48 hours)
Busiest time: 9:30am
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Recent DHGate.com help topics searched

Hi, after * months, I’m struggling with a Missing delivery of an item. My DHGate accoun...
Hi, i buy an account Spotify for * year but after * day the seller kick off me to family play
Hello. My son ordered a purse for me on your site. The funds were deducted from his...
I bought a product on *th June. The delivery date was esteemed on *th September,but it...
Hello i have a problem with yang*shoes I order a sneakers but is not conform and the sn...
So I was trying to buy a jersey from DHgate and that same jersey, my mom got me later...
I bought a jersey and the buyer isn’t refunding
I would like to get a refund but the buyer isn’t giving me one
my order hasn't arrived if it has been shipped on ***** and it said that my order shoul...
I payed via global Collect but it still says *awaiting payment“. **I payed for my order...
I ordered shoes from dhgate. I ordered jordan * oreos and they are replicas but what i...
My son card was stolen at our hotel lastnight and the person they stole it made a purch...
Somebody stole my debit card and made $***.** off of my card i need help with you guys...
I bought a soccer jersey sent in the month of May, the follow-up was stagnant until Aug...
Hi i have to buy different objects and i need to buy other, but in this moment when i g...
Good morning,*this * for information about the order * ********** (tracking code: LZ...
I CONTINUE ASK WHEN MY ORDER WILL BE SHIPPED AT THE NOBLENESSOO STORE, BUT I DID NOT RE...

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DHGate.com Online Help at dhgate.com - Info & Stats

服务台地址http://www.dhgate.com/contact/contactUs.do#hp1507_cs-2-b
可以回叫NO
与您互动的部门Customer Service
服务台时间24 hours, 7 days
最忙的时间是什么时间9:30am
平均周转时间48
在达到目标的所有方法中排名2
其他通讯方式chat, web
通讯客户评价85%
帮助质量等级92%
投票寻求在线帮助772
上次更新时间Wed Dec 01 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

DHGate.com Help Pages: What to Know

这是DHGate.com帮助页面,大多数客户在遇到客户服务问题时便会从这里开始,外加有关如何获得有用帮助的周转时间以及如何为特定问题寻求帮助的信息。如果您正在寻找DHGate.com的最佳客户帮助页面或常见问题解答或论坛,那么根据72,702 GetHuman用户在过去12个月中,这是最佳的切入点。有时,当您浏览dhgate.com上的各种帮助主题和内容时,最终需要与客户服务部门的某个人来回交流,在这种情况下,他们可能会切换到电子邮件作为沟通的媒介。如果您在帮助页面上的搜索变成了电子邮件对话,则可以很慢地解决该问题。您可能要花几个小时或一天的时间,而不会收到DHGate.com个代理商的答复。但是,从好的方面来说,与来回与客户服务代表通电话相比,往返总的来说可以减少时间。

Contacting DHGate.com: General Information

DHGate.com幸运的是,即使您无法通过电话呼叫,它也有一个用于客户服务的页面或在线帮助台。总共可以使用2种不同的媒体与DHGate.com进行通信:chat, web。如果您在此信息中发现任何错误,请务必告知GetHuman。我们尝试从每月访问的数百万客户中收集和共享最佳信息,并向他们介绍他们在DHGate.com这样的公司中的经验。

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