DHGate.com Help Pages

DHGate.com Customer FAQ, Forum, and Online Help Desk

DHGate.com Help @ dhgate.com
Customer Help
Average time to fix: (47 hours)
Busiest time: 10:45am
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Recent DHGate.com help topics searched

Took money from account but never sent a tracking code
Non risulta nessun esito del mio ordine ma i soldi li anno preso vorrei sapere dove si...
I ordered a blue Manchester United Ronaldo long sleeve jersey on Feb, ** **** from a bu...
I didnorder something as a guest and do not have an order number
do you have a number i can contact
There is a charge for $**.** on May **th. I did not order anything for this amount. Pl...
I have placed an order on the **th of may but have not received any email confirmation...
My credit card won’t work on dhgate but before it used to and it has money and stuff it...
Hallo ich habe ein t Shirt storniert die Bestellnummer vom Produkt ist ********** und...
i ordered on a guest account and i cant open up an item not received dispute
Supposed to receive email with coupons
I can’t verify my email address. I have DHgate app. I need to login online to accept re...
I request a refund because I never received my order
I ordered to separate items on I believe **** or ****. They were supposed to arrive at...
Account was closed for safety reasons
Ho comprato una bici elettrica con dhgate la quale * arrivata in Italia all'indirizzo s...
The debit card that I used many times before to buy items can no longer purchase items...

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DHGate.com Online Help at dhgate.com - Info & Stats

与您互动的部门Customer Service
服务台时间24 hours, 7 days
其他通讯方式chat, web
上次更新时间Sat Oct 01 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

DHGate.com Help Pages: What to Know

这是DHGate.com帮助页面,大多数客户在遇到客户服务问题时便会从这里开始,外加有关如何获得有用帮助的周转时间以及如何为特定问题寻求帮助的信息。如果您正在寻找DHGate.com的最佳客户帮助页面或常见问题解答或论坛,那么根据72,702 GetHuman用户在过去12个月中,这是最佳的切入点。有时,当您浏览dhgate.com上的各种帮助主题和内容时,最终需要与客户服务部门的某个人来回交流,在这种情况下,他们可能会切换到电子邮件作为沟通的媒介。如果您在帮助页面上的搜索变成了电子邮件对话,则可以很慢地解决该问题。您可能要花几个小时或一天的时间,而不会收到DHGate.com个代理商的答复。但是,从好的方面来说,与来回与客户服务代表通电话相比,往返总的来说可以减少时间。

Contacting DHGate.com: General Information

DHGate.com幸运的是,即使您无法通过电话呼叫,它也有一个用于客户服务的页面或在线帮助台。总共可以使用2种不同的媒体与DHGate.com进行通信:chat, web。如果您在此信息中发现任何错误,请务必告知GetHuman。我们尝试从每月访问的数百万客户中收集和共享最佳信息,并向他们介绍他们在DHGate.com这样的公司中的经验。

Do DHGate.com and GetHuman work together?

GetHuman has no relationship with DHGate.com and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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