American Eagle Outfitters Customer Service

Contact American Eagle Outfitters & solve common issues

Use American Eagle Outfitters's Phone Number

American Eagle Outfitters's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about American Eagle Outfitters. Below you will also find the phone and non-phone-based contact information we've gathered.

American Eagle Outfitters: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for American Eagle Outfitters.
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Click below to show 14 more questions, answers, and complete guides to common American Eagle Outfitters customer support problems.

Contacting American Eagle Outfitters customer support

Below you can compare and contrast the 5 ways to contact American Eagle Outfitters by looking at which ones are the fastest and which ones other customers recommend the most for solving American Eagle Outfitters customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact American Eagle Outfitters across the following channels: Phone, Email, Facebook, Web, Chat.

Phone number / contactWaitVotes
888-232-4535
Customer Service
2 mins339
custserv@ae.com
Customer Service
< 2 hrs291
facebook.com/americaneagle
Customer Service
2 mins287
Online Help at ae.com
Customer Service
< 2 hrs159
Live Chat at ae.com
Customer Service
6 mins153

Recent reasons customers contacted American Eagle Outfitters:

***** State Highway ***Watkins, MN ******(***) ***-**********@***.com*February...
Hi, I had sent my sister the referral email and she had placed her first order from y'a...
I contacted the customer support regarding the order *********** before. The customer s...
For some reason its not letting me pay for my order in the mobile app and i just wanted...
I’m trying to order a pair of leggings and a sweater on the app. I put in my address an...
I want to place an order online, but I wanted to split the payment in two ways because...
Need to get late fee off my account because I’m still not getting any bills
I placed an online order *********** on December **, ****. I just saw that it was cance...
I got a gift card and I need to chancel my order because it didn't send to the person I...
just wanted to cancel my recent order.
The security tag was left on an order and my mom does not have access to the email she...
Was suppose to get **.** gift card with purchase of gift cards and didn’t get it store...
Picked the wrong size on accident
Free bra coupon has not come in and it has been over a month when it said it would come...
Order is charging my credit card instead of the gift card I entered

Help me with my issue

Does GetHuman work with American Eagle Outfitters?

GetHuman does not work with American Eagle Outfitters's customer support operations, directly or in any other way. GetHuman has no partnership or relation to American Eagle Outfitters at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check American Eagle Outfitters's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting American Eagle Outfitters at a Glance

American Eagle Outfitters has 1 chat option
American Eagle Outfitters has 1 customer email
American Eagle Outfitters has 1 help forum
American Eagle Outfitters has no twitter handle
American Eagle Outfitters has 1 facebook page
Contact information overview

Answered on this page:

What Do I Do If My American Eagle Gift Card Balance Won't Load?
Can I return an item bought online to a physical American Eagle Outfitters store?
Does American Eagle Outfitters offer international shipping?
How Do I Use My American Eagle Gift Card for My Purchase?
How Do I Exchange Items I Ordered from American Eagle?
How Do I Request a Refund to a Gift Card from American Eagle?
How Do I Get a Refund for an Order from American Eagle?
Solutions to common issues

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