Amazon Help Pages

Amazon Customer FAQ, Forum, and Online Help Desk

Amazon Help @
Customer Help
Average time to fix: (6.85715 hours)
Busiest time: 3:30pm
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.

Recent Amazon help topics searched

I received an email telling me that someone outside France who know my Amazon password...
Item was sent to the wrong address
I was mailed something I didn’t order
I was mailed an extra item I didn’t order and would like to know what to do without a h...
I want to return a Jorestech Safety Rain Jacket via KOHLs, and cannot find this choice...
When I log into my account it says welcome Deanne Marino or some such a name I don't kn...
Amazon package just delivered by USPS ** minutes ago. Spoke to mailman Package open and...
Saying they were from Amazon and that that someone else or somebody bought something on...
Cancel a free trial supscription
I was just wondering what kind of documents that are needed to get on the $ *.** a mont...
I received an order and the seal has been broken on the item I purchased
I have a missing item and was charged for it order ***–* ******–*******. I contacted yo...
Arriving Today: Your Amazon package with SAMSUNG **-Inch Smart TV with Alexa and your c...
I never received a refund which you said would be on a "pinless" card.**I prefer you us...
my account *****@***.com is nowhere to be found. it has been taken over by my old work...
Gift card claim code unrecognizable
Damaged ac filters and box. I want this picked up at My House and replaced with the sam...

Get help with my issue

Amazon Online Help at - Info & Stats

与您互动的部门Customer Service
服务台时间24 hours, 7 days
其他通讯方式phone, email, chat, web, facebook, twitter
上次更新时间Sat Jun 25 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

Amazon Help Pages: What to Know

这是Amazon帮助页面,大多数客户在遇到客户服务问题时便会从这里开始,外加有关如何获得有用帮助的周转时间以及如何为特定问题寻求帮助的信息。如果您正在寻找Amazon的最佳客户帮助页面或常见问题解答或论坛,那么根据1,820,712 GetHuman用户在过去12个月中,这是最佳的切入点。如果您无法打电话或不想立即等待,使用他们的在线帮助台是一种很好的致电方式,但是他们也有我们上面显示的电话号码(888-280-4331) 。有时,当您浏览amazon.com上的各种帮助主题和内容时,最终需要与客户服务部门的某个人来回交流,在这种情况下,他们可能会切换到电子邮件作为沟通的媒介。如果您在帮助页面上的搜索变成了电子邮件对话,则可以很慢地解决该问题。您可能要花几个小时或一天的时间,而不会收到Amazon个代理商的答复。但是,从好的方面来说,与来回与客户服务代表通电话相比,往返总的来说可以减少时间。

Contacting Amazon: General Information

Amazon有一个用于客户服务的页面或在线帮助台,但是您也可以通过电话呼叫他们。总共可以使用6种不同的媒体与Amazon进行通信:phone, email, chat, web, facebook, twitter。再说一次,如果您没有意识到这是一个选择,而是希望与某人进行对话,则可以给他们打电话。但是,请查看我们有关其电话号码888-280-4331的信息,以获取更多详细信息,例如平均等待时间或检查是否有真实的人在接听电话。如果您在此信息中发现任何错误,请务必告知GetHuman。我们试图从每月访问的数百万客户中收集和共享我们可以提供的最佳信息,并向我们介绍他们在Amazon这样的公司中的经验。

Do Amazon and GetHuman work together?

GetHuman has no relationship with Amazon and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!