Snapchat Customer Support on Facebook

Contacting Snapchat customer service via Facebook or Messenger

For Customer Service
Why are you trying to reach them? Let us help by giving problem-specific advice and connecting you to people who had the same issue.
34,658 customers have asked GetHuman if Snapchat answers customer inquiries on Facebook
Snapchat does not provide customer support through a Facebook Business Page or on Messenger, but you can tell us what your issue is below and we can help get you on the right track.

Recent reasons others searched for Snapchat on Facebook

When I add a friend from a contact on my phone can I immediately send them a message wi...My account was deleted for "violating terms of service" however, I never did anything w...My account that I am trying to access is associated with email: *****@***.com, and phon...My Snapchat account is linked to my old phone number and is sending verification codes...I got locked out of my snapchat that has all my pictures on it. I really need to get ba...I've made so many snapchat accounts by mistake, and I'm trying to remove them, but I ca...Someone added me called luck and they kept sending inappropriate pictures and a video t...My Snapchat got deleted for no reason. I have a lot of memories in there of people that...I was editing a video and trimmed it the decided I didn’t Want it trimmed so I wanted t...I forgot my snapchat password, and i cant log in, also i cant vertify my code with phon...I forgot my Snapchat password the phone number I used is from to log ago and I can’t re...Snapchat wont let me log into my old account when i get the option to change my passwor...I cant log into my old snapchat account so i try changing my password but its sending a...I keep getting logged out. I changed my password and still nothing. Online on Snapchat...My dull december memories just vanished in a blink.. i did not delete the snaps which v...My snapchat account was banned on New Year’s Eve at about *:** hours, and when I try to...

Get help for my issue

Snapchat Customer Service via Facebook: The Breakdown

Snapchat没有由其客户服务部门提供服务的Facebook业务页面,但是有很多方法可以获取帮助。如果您想解决问题或向他们提出问题,我们的建议是:Contact Snapchat through their Help Desk instead。很少有客户喜欢通过Facebook与企业交谈的原因之一是,对话比例如通过Twitter与Snapchat进行的对话更具私密性。通常,如果有Facebook选项可用,而他们的客户服务部门实际上在操作它,则他们可能拥有足够大的客户支持业务,也可以通过电话,电子邮件甚至有时通过聊天进行沟通。当然,GetHuman的构建工具使交流这些方式变得更加轻松,省时,因此也是如此。到目前为止,我们还没有构建任何工具来加速或改善通过Facebook的交流,但是我们可能很快就会实现。特别适用于使用Facebook Messenger的公司。

Contacting Snapchat in General

信不信由你,这个Facebook页面是我们知道与Snapchat通信的唯一方法。尝试解决客户问题并不是一个好兆头。不用担心:查看此页面将触发GetHuman研究人员之一,以寻求除此以外的其他联系方式Snapchat。根据其他Snapchat客户的说法,与客户服务进行交谈的最佳方式是我们上面显示的https://support.snapchat.com选项。如果您知道我们尚未在此处讨论过的到达Snapchat的其他方式,请告知我们的研究团队。或者,如果您认为Snapchat具有更好的Facebook页面或Messenger处理功能,我们也想知道!我们当然希望在我们不断的努力中与其他客户分享这一点,以使客户服务更容易和对所有人透明。

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!