Emailing Ancestry.com Customer Support by GetHuman
Average reply: (100 hours)
Expect replies: 24 hours, 7 days
Usually writes back @ 9:30am
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Customers recently wanted to email Ancestry.com about the following:
I sent my specimens to the ansestery with the kit I bought and no results were they got...
I would like to cancel the ** day trial
I would like a refund as I had tried it out for a small fee and didn’t like it. Today I...
I thought I had cancelled my membership but I didn’t and was charged **.** and don’t ha...
Sometimes when I go into the hints and I want to either see or add the hint it tells me...
Did not authorize payment. Need refund. **.** was t
Posting the DNA box back to Ireland from Norway is an extra cost. Paying to declare the...
My account was just charged $** I had no idea I was going to be charged every month I w...
I want to pause membership because I’m too busy working the next few months but recentl...
My DNA kit was supposed to be here yesterday. I still have not received it can u track...
I canceled my subscription a month ago through PayPal. Haven't used it once and have be...
I have a yearly world subscription**I found a tree where I found Alexandrina Tillet bor...
Help me with my issue
Ancestry.com Email Support - by the Numbers
客户服务时间24 hours, 7 days
替代方法phone, email, web
信息最后更新Sun Dec 05 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
Ancestry.com Customer Service Email
通过此电子邮件地址发送Ancestry.com客户服务帮助电子邮件，以最快的速度答复。单击以表明您要发送电子邮件的问题，我们可以与我们分享客户推荐的最佳谈话要点，以将其包含在您的电子邮件中，以便您更快地得到答复并获得更好的结果。这是Ancestry.com客户服务的最佳电子邮件地址。此信息是根据70,380位GetHuman用户（在过去180天内也是Ancestry.com位客户）提供的。电子邮件是与客户服务进行交流的便捷方式。您可以在执行任务时执行多任务，而且无论如何您可能已经在经常检查收件箱了。但更常见的是，Ancestry.com个客户希望尽快与一个真实的人交谈，并从他们的待办事项清单中查看。因此，他们更喜欢使用800-262-3787电话号码来呼叫Ancestry.com。回复您发送的电子邮件的Customer Service部门用于响应各种客户服务问题，例如Cancel Subscription。当您向Ancestry.com发送电子邮件时，他们位于一个呼叫中心（可能位于Utah）中的一个客户服务代表将在您的收件箱中接收您的消息，并以先到先得的方式答复您。该部门是开放的24 hours, 7 days。如果您在深夜发送电子邮件，则可能要等到下一个工作日才能收到答复。有时很难找到有关如何最好地通过电子邮件与Ancestry.com之类的公司联系的信息，因此GetHuman会从客户那里收集这样的信息，以便我们之间共享。
Ancestry.com通过电子邮件和电话提供客户服务。在3个通信模式中，有3种方式可以到达Ancestry.com：phone, email, web。如果您没有其他选择，那么Ancestry.com客户支持的最佳电话号码是800-262-3787。使用我们的免费工具，您可以查看Ancestry.com的当前等待时间，并使用我们的“代替他们给我打电话”工具。如果您在此信息中发现任何错误，请在下面告知我们。 GetHuman尝试从客户那里获取最佳的Ancestry.com客户服务信息，以便我们可以彼此共享最好的提示和技巧。告诉我们任何不完善之处对我们所有人都是有益的。 Click here to see all the ways we know to contact Ancestry.com currently.
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