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eToro 客户常见问题解答

最佳答案和操作指南

如何联系eToro客户服务?

我们最常被问到的问题是如何与 eToro 客服人员沟通。点击此处获取联系信息、电子邮件和聊天选项、联系人工客服、等待时间等信息。
询问有关eToro客户服务的任何问题,立即获得答案。

最近 eToro 个客户问题

Help me find the etroro customer service number

We're sorry for any confusion, but as per our guidelines, we're unable to provide the eToro customer service number directly. However, there is a link to the most up-to-date eToro contact information right here on this page that you're viewing. This always ensures you have access to the most current and accurate contact details.
询问时间:May 17, 2024 6:00 PM

I don't see any place to transfer my money out of my account...only into it

On eToro, you can withdraw your money via the "Withdraw Funds" option. To locate this, click on your profile in the lower-left corner (where it shows your username and current balance). Then, in the menu that opens, select "Withdraw Funds". Enter the amount you wish to withdraw and complete the electronic form. Confirm your withdrawal, which will then be processed in due course. Funds are typically transferred to the original source of payment. Please keep in mind there is a $5 withdrawal fee and the minimum withdrawal amount is $30.
询问时间:Apr 10, 2024 1:39 PM

I can't log into my eToro account because I've changed my phone number and the two-factor authentication is sent to the old number.

If you've changed your phone number and can't access your eToro account due to two-factor authentication, you will need to initiate an account recovery process to reset your phone number. Please keep your personal identification document and evidence of your new phone number ready as these may be required for verification during the process. Resetting your phone number will enable you to receive the two-factor authentication on your new number, thereby regaining access to your account. It's crucial to update your account details promptly when there are changes to ensure seamless use of your eToro account.
询问时间:Mar 19, 2024 7:23 AM

Hello unfortunately my old phone number which I don’t have access to is connected with my account and I need it for two factor verification to log in how can I change my number

To change your phone number for the two-step verification process in eToro, you'll need to contact eToro's Customer Service. Provide them with the necessary identification documents they require for verification. The team will then take steps to secure your account and change your registered phone number. Keep in mind, for security reasons, you must initiate this process. Once your phone number is updated, you will receive your two-factor authentication codes via your new number. Always remember to update your personal details regularly to avoid such issues in the future.
询问时间:Mar 7, 2024 8:31 AM

Ich habe keinen zugriff mehr auf meine alte Nummer, wie kann ich meinen Account freischalten?

Wenn Sie keinen Zugriff mehr auf Ihre alte Nummer haben und Ihren eToro-Account freischalten möchten, sollten Sie den eToro Kundenservice kontaktieren. Sie müssen Ihre Identität verifizieren und möglicherweise einige Sicherheitsfragen beantworten. Sobald Ihre Identität bestätigt wurde, kann der Kundenservice Ihre Telefonnummer aktualisieren und Ihnen helfen, den Zugriff auf Ihren Account wiederherzustellen. Es ist wichtig, die mit Ihrem eToro-Account verknüpften Kontaktdaten stets aktuell zu halten, um Probleme bei der Account-Wiederherstellung zu vermeiden. Bitte beachten Sie, dass wir aus Sicherheitsgründen keinen direkten Zugriff auf Benutzerkonten haben.
询问时间:Mar 6, 2024 2:47 PM

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