Can I get a refund if the item is damaged during shipping?
Asked 6 months ago
Yes, if your item is damaged during shipping, we offer a refund or replacement. We understand that accidents happen during transportation, and we want to ensure your satisfaction. To receive a refund, please contact our customer service within 48 hours of receiving the damaged item. We might request some photographs of the damage for quality control purposes. Once we have reviewed the evidence, we will proceed with issuing a refund or sending a replacement, as per your preference. Our team is committed to resolving any shipping-related issues promptly, ensuring that you receive a product that meets your expectations. Rest assured, your satisfaction is our priority, and we strive to make your shopping experience at YardOutlet.com a positive one.
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