What is the return policy for products purchased from Theriversedge.com?
The return policy for products purchased from Theriversedge.com allows customers to return any item within 30 days from the date of purchase. The item must be unused, in its original packaging, and accompanied by a receipt or proof of purchase. If these conditions are met, customers can choose between a full refund or a store credit. If the return is due to a defective or damaged product, Theriversedge.com will cover the return shipping costs. However, if the return is due to a change of mind or an incorrect purchase, the customer will be responsible for the return shipping fees. It is recommended to contact customer service before initiating a return to ensure a smooth and hassle-free process.
Answered May 3, 2024
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