Telegram 客户常见问题解答

If your mobile number is showing as banned on Telegram, it may have been flagged due to policy violations or reported activity. We recommend checking for any violations of Telegram's terms of service. To resolve this, you can try to use a different phone number to create a new account. If you believe this is a mistake, there's a link to the most up-to-date contact information right here on this page to reach out to Telegram support for assistance.

If you are not receiving the OTP code on your phone number, please check that you have entered the correct phone number and that your phone has a good signal. Ensure that there are no active call blocks or restrictions on your number. Additionally, verify that you are not using a temporary or virtual number, as these may not receive OTPs. If issues persist, consider trying again after a few minutes, as there can be delays.

If your Telegram account has been banned, you will need to contact Telegram support to resolve the issue. The link to the most up-to-date contact information is right here on this page you're viewing.

If you are not receiving the SMS with your login code, there are a few steps you can take. First, double-check that your phone number is entered correctly, including the correct country code. Ensure that your device has a strong signal and isn't in airplane mode. Some countries and carriers may have delays; waiting a bit might help. You can also request the code via a voice call instead of SMS.

If you are not receiving the verification code, ensure your phone number is entered correctly and is able to receive SMS. You can also try requesting the code via call. Make sure you have a stable internet connection and that your phone isn't blocking unknown numbers. Restarting your device might help as well. If the issue persists, check for any restrictions by your carrier or reach out to them for assistance. If none of these steps work, there is a link to the most up-to-date contact information right here on this page that you are viewing.