Telegram 客户常见问题解答

If your Telegram account has been deleted, you may not be able to recover it. In general, Telegram deletes accounts after a period of inactivity—usually six months. If your account was deleted, you would need to create a new account to use Telegram again. To do this, simply download the app again and sign up with your phone number. Your contacts may still be available if they are using Telegram, and you can reconnect with them.

If you believe your Telegram account has been banned, the best course of action is to reach out to Telegram support for assistance. There is a link to the most up-to-date contact information right here on this page that you are viewing. Please follow the provided instructions to report the issue and seek recovery of your account.

If your Telegram account has been banned, it may be due to a violation of Telegram's terms of service. Generally, accounts can be banned for spamming, using bots improperly, or other behaviors that violate the rules. To address the issue, you can appeal the ban or seek assistance through the appropriate channels. Please refer to the link on this page for the most up-to-date contact information to get more details regarding your situation.

If your mobile number is showing as banned on Telegram, it may have been flagged due to policy violations or reported activity. We recommend checking for any violations of Telegram's terms of service. To resolve this, you can try to use a different phone number to create a new account. If you believe this is a mistake, there's a link to the most up-to-date contact information right here on this page to reach out to Telegram support for assistance.

If you are not receiving the OTP code on your phone number, please check that you have entered the correct phone number and that your phone has a good signal. Ensure that there are no active call blocks or restrictions on your number. Additionally, verify that you are not using a temporary or virtual number, as these may not receive OTPs. If issues persist, consider trying again after a few minutes, as there can be delays.