Rockstar Games 客户常见问题解答

To change your username and password, first, sign in to your Rockstar Games Social Club account. Once signed in, click on your profile located at the right upper-hand corner of the page and select 'Settings'. In the settings, you can find options to change both your username and password under 'Account Information'. After making the changes, ensure to save them. For security purposes, it is recommended to choose a strong password that is not easily guessable, and not to share this information with anyone. Your privacy and security are of utmost importance to us.

We're sorry to hear that you've accidentally deleted your character. Unfortunately, once a character in a Rockstar Game is deleted, it's not recoverable. This action is permanent, as warned by the prompt that appears when you attempt to delete a character. However, you can create a new character and start a new journey in the game. We understand the frustration, and encourage you to be sure before confirming any deletion requests in the future. Keep in mind, though, that the fun of Rockstar Games is in the journey, not just the destination. So starting a new character can lead to all new experiences and fun!

We're sorry to hear about the issue with your GTA V account on PS5. If your account was accidentally deleted, Rockstar can't restore it because the data is permanently lost. Please ensure not to share your account details with anyone to avoid this. Always try to regularly back up your game data to preserve your progress. However, if you believe your account was incorrectly deleted by Rockstar, you can directly reach out to their Customer Service for assistance. They can check if there was a mistake or a violation that warranted the deletion of your account.

We're sorry to hear about this situation. Normally, if you've linked a PlayStation and Xbox account to a Rockstar Games account, unlinking isn't possible directly through the user. You would have to contact Rockstar Games support for assistance. Unfortunately, if your email has been hacked and you can't access it, this may complicate things. While we can't unlink it ourselves, we would advise to secure your email as your first step. Remember to set a strong password for your email and make sure to enable multi-factor authentication for added security.

We're sorry to hear about your account access issue. Unfortunately, for account recovery, it's usually necessary to have access to the original email address linked to your account. Forgotten emails or lost access can complicate the recovery process. If it's a matter of a forgotten password to your old email account, we suggest utilizing the recovery procedures provided by your email service. If you've also lost access to your email account, you might not be able to recover your Rockstar Games account. We recommend keeping your email account information up-to-date and secure to avoid such issues in the future.