What is Odenza's cancellation and refund policy?

Odenza's cancellation and refund policy allows for cancellations and refunds with certain conditions. If a customer chooses to cancel their booking, they must notify Odenza in writing as soon as possible. The refund amount will depend on the timing of the cancellation, as outlined in the terms and conditions. If the cancellation occurs within a specified period, a full refund may be possible, minus any non-refundable deposits or fees. However, if the cancellation is made closer to the trip departure date, a refund may not be available. It is advised to review the specific terms and conditions related to the booking for more detailed information on the cancellation and refund policy.