Houseofantiquehardware.com Customer FAQ

Top Answers & How-to Guides

What is Houseofantiquehardware.com's Phone Number?

The question we are asked most often is about how to talk to Houseofantiquehardware.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I create an account?

To create an account on our website, simply click on the "Sign In" or "My Account" link located at the top right corner of the page....

Do you offer discounts or promotions?

Yes, we offer discounts and promotions at Houseofantiquehardware.com. We believe in providing our customers with the best value for...
Ask any question you have about Houseofantiquehardware.com customer service, get an answer now.

Ordering

How do I place an order?

To place an order on our website, simply browse our products and add your desired items to your shopping cart. Once you have finished...

Can I cancel or modify my order after it has been placed?

Yes, you can cancel or modify your order after it has been placed, but it is subject to certain conditions. If you wish to cancel or...

Account

How do I create an account?

To create an account on our website, simply click on the "Sign In" or "My Account" link located at the top right corner of the page....

Payment

What payment methods do you accept?

At Houseofantiquehardware.com, we accept various payment methods for your convenience. You can securely complete your purchase using...

Shipping

Do you offer international shipping?

Yes, we offer international shipping to customers worldwide. We understand that our products have a global appeal, and we are committed...

Tracking

Can I track my order?

Yes, you can track your order on HouseofAntiqueHardware.com. Once your order has been shipped, you will receive a confirmation email...

Returns

What is your return/refund policy?

Our return/refund policy at Houseofantiquehardware.com is designed to ensure customer satisfaction. If for any reason you are not fully To initiate a return, simply contact our customer service team with your order details. Returns are subject to a 10% restocking fee, and the customer is responsible for return shipping costs. Once we receive and inspect the returned item, we will issue a refund to the original payment method within 10 business days. We strive to provide detailed product descriptions and images to assist you in making an informed purchase. However, if you have any further questions or concerns, please contact our customer service team, and we will gladly assist you....

Physical Store

Do you have a physical store I can visit?

No, House of Antique Hardware does not have a physical store for customers to visit. We are an online-only retailer, offering our extensive...

Product Materials

Are your products made from genuine antique materials?

Yes, our products at Houseofantiquehardware.com are carefully crafted using genuine antique materials. We take pride in sourcing high-quality...

Out of Stock

What if the item I want is out of stock?

If the item you desire is currently out of stock on Houseofantiquehardware.com, we understand your disappointment. However, we have...

Discounts

Do you offer discounts or promotions?

Yes, we offer discounts and promotions at Houseofantiquehardware.com. We believe in providing our customers with the best value for...

Help me with my Houseofantiquehardware.com customer service issue

Ask any question you have about Houseofantiquehardware.com customer service. We will do our best to get you answers right away.
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