What is the return policy?

Our return policy at the HBO Shop ensures customer satisfaction. If for any reason you are not completely satisfied with your purchase, you may return it within 30 days of delivery. We accept returns of undamaged and unopened items, and they must be in their original packaging. To initiate a return, please contact our customer support team, who will provide you with a Return Merchandise Authorization (RMA) number. Once the item is received back at our facility, we will process the refund or exchange promptly. Please note that original shipping charges are non-refundable, and customers are responsible for return shipping costs unless the item is damaged or incorrect. We strive to provide a hassle-free return experience for all our customers.