What is the return policy for opened fragrance products?
The return policy for opened fragrance products at Fragrancecosmetic.com allows customers to return their purchases within 30 days of delivery. However, a 20% restocking fee will be deducted from the refund amount. The product must be in its original condition and packaging, including the seal intact for fragrance items. The return shipping cost is the responsibility of the customer, except in cases where the item was received damaged or incorrect. It is highly recommended to contact customer support prior to initiating a return, to ensure a smooth process. Once the returned item is received and inspected, the refund will be issued using the original payment method, excluding any restocking fees.
Answered May 3, 2024
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