What is Forever 21's return policy for items bought online?
Forever 21 offers a hassle-free return policy for items purchased online. To be eligible for a return, the item must be in its original condition, unworn, and with all tags attached. Customers have 30 days from the date of delivery to initiate a return. Forever 21 provides two options for returning online purchases. Firstly, customers can opt for a full refund to their original payment method. This refund will exclude any shipping fees paid. Alternatively, customers can choose to receive an online credit for their return, which can be used for future purchases on the Forever 21 website. It is worth noting that returns are not accepted for certain items, including swimwear, underwear, and beauty products, due to hygiene reasons.
Answered Nov 1, 2023
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