What is your return policy?

At Dtepstore.com, we strive to provide excellent customer satisfaction. Therefore, we have a hassle-free return policy to ensure your peace of mind. If for any reason you are not completely satisfied with your purchase, you may return the item within 30 days of delivery. To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as received. Please note that certain items such as perishable goods, intimate or sanitary products, and gift cards are exempt from this policy. To initiate a return, simply contact our customer service team with your order details. Once your return is approved, you will be provided with a prepaid shipping label. Upon receiving the returned item, a refund or store credit will be issued, depending on your preference. We aim to process refunds within 3-5 business days. For further information or any queries regarding our return policy, please don't hesitate to reach out to our dedicated support team. Your satisfaction is our top priority.