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Disney Cruise Line Customer Service
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FAQ
Updated
May 3, 2024
Disney Cruise Line Customer FAQ
Top Answers & How-to Guides
What is Disney Cruise Line's Phone Number?
The question we are asked most often is about how to talk to Disney Cruise Line customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
What forms of payment are accepted onboard the Disney Cruise?
Disney Cruise Line accepts a variety of payment methods onboard. Guests can settle their accounts using major credit cards, including...
Ask any question you have about Disney Cruise Line customer service, get an answer now.
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Contact Disney Cruise Line customer service
Inclusions
What is included in the price of a Disney Cruise?
The price of a Disney Cruise includes a wide array of amenities and activities designed to make your vacation truly magical. Firstly,...
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Documentation
What documents are required to board the Disney Cruise?
To board a Disney Cruise, guests are required to have several important documents. These include a valid passport or other approved...
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Food Policy
Can I bring my own food and drinks onboard the ship?
No, Disney Cruise Line does not allow guests to bring their own food and drinks onboard the ship. With their exceptional dining options,...
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Facilities
Are there laundry facilities available on the Disney Cruise ships?
Yes, there are self-service laundry facilities available on all Disney Cruise ships. These facilities are equipped with washers, dryers,...
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Activities
What activities are available for children onboard the Disney Cruise?
Children onboard the Disney Cruise Line have a wide array of activities to keep them entertained and engaged throughout their voyage....
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Adult Experiences
Can I book spa treatments and other adult-exclusive experiences?
Yes, you can book spa treatments and other adult-exclusive experiences on a Disney Cruise Line. The cruise offers a variety of indulgent...
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Cancellation Policy
What is the cancellation policy for Disney Cruise reservations?
The cancellation policy for Disney Cruise reservations allows guests to cancel their booking without incurring any penalty up to 90...
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Age Restrictions
Are there any age restrictions for passengers on a Disney Cruise?
Yes, there are age restrictions for passengers on a Disney Cruise. Infants as young as 12 weeks old are welcome on board, but must...
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Equipment
Can I bring my own stroller or car seat onboard the Disney Cruise ship?
Yes, you may bring your own stroller or car seat onboard the Disney Cruise ship. Disney Cruise Line allows guests to bring these items...
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Dress Code
Are there any dress code requirements for dining on the Disney Cruise?
Yes, there are dress code requirements for dining on the Disney Cruise. During most dining experiences, the suggested attire is "cruise...
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Payment
What forms of payment are accepted onboard the Disney Cruise?
Disney Cruise Line accepts a variety of payment methods onboard. Guests can settle their accounts using major credit cards, including...
Read more
Help me with my Disney Cruise Line customer service issue
Ask any question you have about Disney Cruise Line customer service. We will do our best to get you answers right away.
FAQ Table of Contents
Contact Disney Cruise Line
Inclusions
Documentation
Food Policy
Facilities
Activities
Adult Experiences
Cancellation Policy
Age Restrictions
Equipment
Dress Code
Payment
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All Companies
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Disney Cruise Line Customer Service
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FAQ
Updated
May 3, 2024