How Do I Move My DirecTV Service to a New Address?

In a nutshell: Avoid disruption to your DirecTV service by making sure your service address is updated as soon as possible. This also ensures there are no issues with billing or if the company needs to contact you by mail. The following provides information about how to move your DirecTV service to a new address.

Introduction

Avoid disruption to your DirecTV service by making sure your service address is updated as soon as possible. This also ensures there are no issues with billing or if the company needs to contact you by mail. The following provides information about how to move your DirecTV service to a new address.

What You'll Need

New address

Anticipated move-in date

Go to the DirecTV Website

Visit the DirecTV website.

How Do I Move My DirecTV Service to a New Address? (Step 1)

Locate the DirecTV Search Feature

Find the DirecTV search feature on the homepage. It's at the top of the website, represented by a small icon resembling a magnifying glass.

Open the Search Feature

Click on the small icon resembling a magnifying glass. Doing so will open a side panel that says "What are you looking for?" at the top.

Find the Search Bar

Look for the horizontal search bar. It's directly under the "What are you looking for?" line and says "Search DIRECTV."

Type Your Search Phrase

Click on the horizontal search bar that says "Search DIRECTV" until you see the cursor blinking. Type "Update service address." Click the line that says, "Looking for more? See all results." Doing so will transfer you to a page of search results.

Find the Relevant Link

Browse the DirecTV search results until you find the link that pertains to your situation. For example, look for the link that says "Moving your DIRECTV TV Service With You!"

Click on the Link

Click on the link of your relevant search result. Doing so will take you to another page. For example, if you click on "Moving your DIRECTV TV Service With You!," you'll go to a page that says "Moving is easy with DIRECTV" at the top.

Follow the Instructions

Follow the instructions on the page about moving your DirecTV service to a new address. If you have any questions, please move on to the next step.

Contact DirecTV Customer Service

If you have any questions or need further assistance, it's ideal to contact DirecTV customer support to speak to a representative. There are a few things to do to prepare for the call.

Make sure you're in a quiet area where you won't be interrupted. Don't forget to have your information available, including your current address, new address, and the date you'll be moving into your new place.

It's also advisable to put the phone on speaker and take notes during the conversation. For example, write down the name of the representative you spoke to and the date and time you called. You should also note any other important information, such as whether a DirecTV technician needs to visit your home.

Conclusion

Avoid changing your information at the last minute, as this may lead to a disruption in service. Don't hesitate to contact DirecTV if you have any questions, as a knowledgeable representative will be able to assist you.

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