How Do I Make a Payment Arrangement with DirecTV?
In a nutshell: Realizing you can't pay your DirecTV bill by its due date can be stressful. However, you may be eligible for a payment arrangement, which gives you a little more time to gather the funds. The following is information about how you can request a payment extension from DirecTV.
Introduction
Realizing you can't pay your DirecTV bill by its due date can be stressful. However, you may be eligible for a payment arrangement, which gives you a little more time to gather the funds. The following is information about how you can request a payment extension from DirecTV.
What You'll Need
Reason why you need a payment extension
Visit the DirecTV Website
Go to the DirecTV website.
Locate the DirecTV Menu
Find the DirecTV menu. It's represented by three horizontal black lines in the upper-left corner of the website.
Open the DirecTV Menu
Click on the three horizontal black lines in the upper-left corner of the website to expand the DirecTV menu.
Locate the "Support" Line
Browse the menu until you spot the line that says "Support." Click on it when you find it. Doing so will take you to a page that says "Welcome to Support!" at the top with "Need help? We're here for you." underneath it.
Find the Search Bar
Locate the horizontal search bar. It's underneath the line that says "How can we help you today?" The search bar says "Search DirecTV Support."
Click on the Search Bar
Click on the horizontal search bar until a blinking cursor appears.
Type Your Search Phrase
Type "payment arrangement" and click the return button on your phone's keyboard.
Search for the Relevant Link
Look for the link that says "Make a payment arrangement." It should be the first option that appears in the search results.
Go to the Payment Arrangement Page
Click on the "Make a payment arrangement" link. Doing so will take you to a page that says "Make a payment arrangement" at the top in black lettering.
Read the DirecTV Payment Arrangement Details
Read through the page to learn about how to make a DirecTV payment arrangement. Please note that there's no guarantee of eligibility.
Try the Recommended Steps
Try the recommendations to set up a payment arrangement with DirecTV. If you're unable to make the arrangement or have questions, please move on to the next step.
Contact DirecTV Customer Support
If you couldn't set up the payment arrangement, it's a good idea to contact DirecTV customer support. They can provide you with information about your eligibility and more details about setting up the arrangement. Be sure to take notes about the call, including the name of the representative you spoke to, the time and date of the call, the amount of your payment, and the date of your payment arrangement.
Conclusion
Once you realize you won't be able to pay by your due date, contact DirecTV as soon as possible. It can help you avoid disruption to your service. Reach out before your scheduled due date to learn more about your eligibility.
Further questions?
Solutions to similar problems
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