How Do I Cancel My DirecTV Service?

In a nutshell: If you want to save some money or just want to try a new service, you may be considering canceling your DirecTV account. The cancellation process is both fast and simple, but you might want to consider pausing your account instead of canceling it. It won't cost you anything either way.

Introduction

If you want to save some money or just want to try a new service, you may be considering canceling your DirecTV account. The cancellation process is both fast and simple, but you might want to consider pausing your account instead of canceling it. It won't cost you anything either way.

What You'll Need

Your cancellation will not take effect until the end of your current billing cycle. That means you will not receive a refund on money already paid in. You will be also able to continue to use DirecTV service until the end of that billing cycle.If you cancel within a free trial period, you will not be charged anything.In any event, you can always cancel within 14 days of purchase and receive a refund.You must also return your DirecTV equipment within 14 days of cancellation. If you return it after this period, or if you return it in damaged condition, you will be charged $120.If your device was paid in full, you will receive a refund after you return it.If you got your DirecTV service with the two year contract term, you will charged an Early Termination fee ranging from $20 to $480, depending on the specifics of your situation.If you want to cancel your DirecTV service because you are having financial difficulties and need to save money, you should consider pausing your service instead of canceling it. Pausing it will keep you from being charged, and you won't be able to use the service of course, but you can reactivate it at any time. This will allow you to keep your current rate and deal, which may not be available in the future if you plan to sign up for service again after canceling.If you want to cancel your service because of technical problems, try calling tech support to see if there is anything they can do first.

Sign in to your DirecTV account.

DirecTV sign in page
If you would rather cancel your service by phone, skip to step 5.
If you want to pause your service instead of canceling it, you need to call the customer service center. There is no way to do it online.

How Do I Cancel My DirecTV Service? (Step 1)

Select the "Manage My TV Subscription" option.

Choose the "Cancel My Subscription" option.

Follow the prompts to finish canceling your DirecTV service.

Skip the remaining steps.

Call a DirecTV customer service representative and ask for help canceling your DirecTV service.

DirecTV customer service
Have your account number handy when you do.

Conclusion

If you have any questions about pausing or canceling your service, you can always ask DirecTV customer service for help. The customer service center is open from 8:00 am to 12:00 am seven days a week.

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