Can I return an item purchased from a Cole Haan retail store?

Yes, you can return an item purchased from a Cole Haan retail store. Cole Haan offers a hassle-free return policy for in-store purchases. To qualify for a return, the item must be in its original condition and accompanied by the original receipt within 30 days of purchase. The return must be made at the same Cole Haan store where the item was originally purchased. However, please note that final sale items, as well as any personalized or customized products, are non-returnable. Cole Haan aims to provide a seamless shopping experience, ensuring customer satisfaction by allowing returns for retail store purchases within the specified conditions.