BLU 客户常见问题解答

If the BLU G73 is not charging despite cleaning the port and using different power cords, it may indicate a hardware issue. This could involve the battery itself, a problem with the charging port, or internal components of the device. It's advisable to ensure the device is updated to the latest software version, as sometimes bugs can affect charging. If the problem persists, further diagnosis by a professional may be necessary.

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There could be several reasons for not connecting to your Wi-Fi network. Common issues include incorrect Wi-Fi password entry, distance from the router, interference from other devices, or the Wi-Fi network being hidden. Additionally, ensure that airplane mode is turned off and that the Wi-Fi is enabled on your device. Restarting your device or the router can also help resolve connectivity problems.

To perform a factory reset on a BLU phone without knowing the password or code, you can use the hardware buttons. Power off the phone, then press and hold the Volume Up and Power buttons simultaneously until the recovery menu appears. Use the volume buttons to navigate to "Wipe data/factory reset" and select it with the Power button. Confirm the reset and wait for the process to complete. Note that this will erase all data on the device.

To restore a password or code on a BLU cellphone without a Google account, you may need to perform a factory reset. This process generally involves turning off the phone, then holding specific buttons (often Volume Up + Power) to enter recovery mode. From there, you can navigate to the factory reset option. Be aware that performing a factory reset will erase all data on the device, including apps, photos, and personal files.