Can I cancel or change an order after it has been placed?

Asked 7 months ago
Yes, you can cancel or change an order after it has been placed, but there are certain conditions that apply. If you wish to cancel or modify your order, kindly contact our customer service within 24 hours of placing the order. We strive to process orders quickly, so changes or cancellations made after this timeframe may not be possible. However, we will do our best to accommodate your request. Please note that once an order has been shipped, it cannot be canceled or modified. In such cases, you may be eligible for our return or exchange policy. We recommend reviewing our return policy for further details.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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