What is the refund policy for tickets purchased from AC Ticket Guys?

The refund policy for tickets purchased from AC Ticket Guys entitles customers to a refund if their event is cancelled or rescheduled. In case of cancellation, customers will automatically receive a full refund within a specified timeframe. Should the event be rescheduled, tickets will be valid for the new date unless requested otherwise. If the customer is unable to attend the rescheduled event, they may be eligible for a refund, subject to certain conditions. Refunds are issued to the original payment method used during the ticket purchase. However, it's important to note that all refund requests must be made within a specific timeline, and processing times may vary. For more detailed information regarding our refund policy, please refer to our Terms and Conditions or contact our Customer Support team.