What if an event is cancelled or postponed?

Asked 6 months ago
If an event is cancelled or postponed, AC Ticket Guys has got you covered. In the unfortunate event of a cancellation, we will provide a full refund for your tickets, including any service fees. If the event is postponed, your tickets will still be valid for the rescheduled date. However, if you are unable to attend the new date, we offer the option to sell your tickets on our secure marketplace platform. Our dedicated customer service team will assist you throughout the process, ensuring a hassle-free experience. Rest assured, we understand the uncertainty that can arise in such situations, and our goal is to provide you with flexibility and peace of mind when it comes to your ticket purchase.
Answered Nov 2, 2023

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