How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Walden University phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0
Here is how our research team describes the way the Walden University phone system greets you: Thank you for choosing Walden University. If you are interested in attending Walden University or have questions about Walden University programs or offers, please press 1 or say enrollment. If you are currently attending or taking courses at Walden University, please press 2 or say current student. For the Financial Services Department, please press 3 or say Financial Services. If you know the extension of the person you would like to speak with, please press 9 or say extension.
Below are some clips we've found from Walden University's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
The first phone menu
"Thank you for choosing Walden University.
To repeat these options, please press star or say repeat.
If you are interested in attending Walden University or have questions about Walden University programs or offers please press one or say enrollment.
If you are currently attending or taking courses at Walden University, please press two or say current student."
Excerpt from a call with Walden University
Sunday, January 14, 2024 1:58 PM
What are the hours and when should I call?
Walden University operates the call center for this 844-992-6486 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 22 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Walden University phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Walden University staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Walden University is Friday.The most busy day to call is Tuesday.Again, this is based on a sample of 22 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call Walden University is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Walden University staffs the call center well on Friday.
More Ways to Contact Walden University Customer Service
There are of course other ways to contact Walden University customer service besides the phone. Below we list the best ones, by medium.
Use this link to find customer service help through their website
As a last, sometimes only, resort- Walden University customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Walden University's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Walden University agent. This phone number is Walden University's best phone number because 132 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 844-992-6486 include and other customer service issues. Rather than trying to call Walden University first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Walden University has 1 phone number. It's not always clear what is the best way to talk to Walden University representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Walden University. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Walden University. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.