Contact Playstation

The best of the 4 ways to get in touch with Playstation by GetHuman

Playstation Phone Number
800-345-7669 · 客户服务
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  • Pro tips & talking points
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Playstation Live Chat
Playstation customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Playstation:

It says I’m connected to the internet, and my connection is good but every time I try t...
I gave my account to someone so they could activate it for some games and playsation pl...
Been * weeks since a repair
Mi hanno sospeso l' account per un debito
My ps* controller wont connect
my ps* when turned on goes to a black screen that says "Serious problem with the softwa...
I have added my payment method and it will not let me purchase playstation plus for som...
Update *.** came with some internet connectivity issues including disconnecting every...
I want to deactivate an account and move the email address to my active account as it w...
After the latest update I needed to put the password back in for our PSN account but wh...
I’ve been charged for PlayStation plus but it hasn’t activated and I never got an email
Ive just bought a PlayStation and created an account but not being offerd a ps plus **d...
I’m trying to ******* sign in to my ps* PlayStation network account. It won’t let me fo...
I have not received a selected for the PS* email. I did all the right steps and now it...
Won't let me buy something
More customer issues

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Playstation contact information - compared

Above are our top recommendations for how to contact Playstation, including their top phone number and live chat options. Below you can compare and contrast the 4 ways to contact Playstation by looking at which ones are the fastest and which ones other customers recommend the most for solving Playstation customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Playstation across the following mediums: Phone, Web, Twitter, Chat.

Phone number / contactWaitVotes
Online Help
Live Chat

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