Contact Playstation

The best of the 4 ways to get in touch with Playstation by GetHuman

Playstation Phone Number
800-345-7669 · 客户服务
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Playstation Live Chat
Playstation customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Playstation:

I need to remove someone from my family management
My son has taken amounts out my bank account. Without my permission
My package has been stuck on label created for * days and it needs to be shipped to fed...
I bought a PlayStation plus card last night and I hadn’t realized someone had already s...
It's a ps* I lost all my games and progress when the power we t off now I can access an...
I need to change my phone number so I can get the code to access my account on my new PS*
I lost all my games when the power went off*and I can't access any thing it just like I...
Hi again i want just take my account the LordKratozer back by the permanent ban where t...
My credit card won't work on ps*
I have earned the 'Chronicles' trophy in The Last Of Us Part * in which you have to fin...
I have a card on my account I can't remove without entering that card info. That cards...
My son has taken funds out of my bank account the bank has said payments from August to...
I am trying to buy a PlayStation plus membership but it keeps saying error on my ps* an...
I want a refund game has not giving me what I payed for
I’ve signed out of my account by mistake, and cannot get a *FV as it’s being sent to an...
More customer issues

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Playstation contact information - compared

Above are our top recommendations for how to contact Playstation, including their top phone number and live chat options. Below you can compare and contrast the 4 ways to contact Playstation by looking at which ones are the fastest and which ones other customers recommend the most for solving Playstation customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Playstation across the following mediums: Phone, Web, Twitter, Chat.

Phone number / contactWaitVotes
Online Help
Live Chat

Does GetHuman work with Playstation?

GetHuman does not work with Playstation's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Playstation at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Playstation's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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