Contact Optimum

The best of the 9 ways to get in touch with Optimum by GetHuman

Optimum Phone Number
888-276-5255 · 客户服务877-318-2092 · New Customers
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Optimum rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Optimum Live Chat
Optimum customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Optimum:

I want to cancel my service.
Suspended service. I made a payment through my bank app yesterday. Would like my servic...
For approximately three weeks, (***) ***-**** has not been operable. I have spoken to...
I canceled my service and wasn't able to immediately return my equipment. I was charge...
slow internet speed. What is my current speed? How much would it cost to increase speed?
I want to see if they received my equipment
find out how much my bill is currently and when do I have to pay it
I did. But you sent the text to my land ling.* please send to **********. I need to upg...
I need to upgrade the speed. I have a new TV and the technician said my speed was very...
please help me i can't open my optimum with ID optimum and password before i used that
WOULD LIKE TO GET PRICING FOR TV PHONE AND INTERNET SERVICE
Need to cancel my service as I am moving and Optimum isn't available in my new area.
My optimum account date of payment is not working for me, would like to change the date...
I need to cancel my business account. I returned all the stuff back in August and reque...
Wifi is not working. Says im connected but page is not loading. Randomly stopped workin...
More customer issues

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Optimum contact information - compared

Above are our top recommendations for how to contact Optimum, including their top phone number and live chat options. Below you can compare and contrast the 9 ways to contact Optimum by looking at which ones are the fastest and which ones other customers recommend the most for solving Optimum customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Optimum across the following mediums: Phone, Chat, Web.

Phone number / contactWaitVotes
888-276-5255
客户服务
7分钟1950
877-584-2495
客户服务
<1分钟2378
800-877-8849
Cablevision客户服务
2分钟1278
http://www.optimum.net/chat
客户服务
38分钟1003
203-847-6666
购买
26分钟1180
877-318-2092
搬家和地址变更门房
<1分钟290
888-715-3291
新客户礼宾
2分钟284
http://optimum.custhelp.com/app/ask
客户服务
<2小时2846
917-529-5500
国际客户服务
21分钟2715

Does GetHuman work with Optimum?

GetHuman does not work directly with Optimum's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting Optimum at a Glance

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