Contact Optimum

The best of the 10 ways to get in touch with Optimum by GetHuman

Optimum Phone Number
888-276-5255 · 客户服务833-926-3027 · New Customers
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Optimum rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Optimum Live Chat
Optimum customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Optimum:

I have not Had internet service for * days. I unplugged and rebooted *reset multiple ti...
After going through the process on the phone or rebooting the router, which I had alrea...
No internet service. Waited on hold for over * hour after being put on hold by a custom...
I want to cancel my optimum account
Reconnect Optimum service
I can’t pay my optimum bill
A wire is down outside my house. Don’t know if it’s yours or pse&g. I already called th...
Want to pay remaining balance.
Cannot get my internet connected
We have no Wi-Fi. Not sure it’s a problem with our router or possibly the signal. Our...
my sisters phone number iS not working. she can't receive or make calls out. says need...
box keeps rebooting it seems to work on channel ** lost power a few days ago and now it...
need help getting my modem configured
Our cable line is down on the ground. we still have service. We called Wednesday to h...
revceived email stating "IMMEDIATE SECURITY ATTENTION"& requesting opening system to up...
More customer issues

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Optimum contact information - compared

Above are our top recommendations for how to contact Optimum, including their top phone number and live chat options. Below you can compare and contrast the 10 ways to contact Optimum by looking at which ones are the fastest and which ones other customers recommend the most for solving Optimum customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Optimum across the following mediums: Phone, Chat, Web.

Phone number / contactWaitVotes
888-276-5255
客户服务
7分钟1953
833-926-3027
新客户
<1分钟1512
877-584-2495
客户服务
<1分钟2381
800-877-8849
Cablevision客户服务
2分钟1281
http://www.optimum.net/chat
客户服务
38分钟1006
203-847-6666
购买
26分钟1183
877-318-2092
搬家和地址变更门房
<1分钟293
888-715-3291
新客户礼宾
2分钟287
http://optimum.custhelp.com/app/ask
客户服务
<2小时2849
917-529-5500
国际客户服务
18分钟2718

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