Contact Optimum

The best of the 10 ways to get in touch with Optimum by GetHuman

Optimum Phone Number
888-276-5255 · 客户服务877-584-2495 · New Customers
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Optimum rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Optimum Live Chat
Optimum customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Optimum:

I need to change my password for the WiFi modem ASAP
I am moving and need to cancel my internet service.
It has been almost * months since you deleted my email accounts and no one has gotten b...
I have a box to return but never recieved a return label. I need a return label and am...
I'm currently a customer and want to get this plan. If not available, than cancel my ac...
My main altice box says CM Registering. The tv works but can’t use my DVR. Also I want...
Port number from one account to another.
The TV picture is pixelating and freezing. Sound also freezes.*We had this same issue...
I want to cancel my phone and cable, but only keep my wifi service.
Still waiting for answers on why I can't finish at checkout, it also says my phone is w...
My promotional product has expired. I want to renew Starz and Starz Encore. Please te...
Lifeline customer support
My promotion on the internet has ended and my bill has been raised to $***. I'm asking...
More customer issues

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Optimum contact information - compared

Above are our top recommendations for how to contact Optimum, including their top phone number and live chat options. Below you can compare and contrast the 10 ways to contact Optimum by looking at which ones are the fastest and which ones other customers recommend the most for solving Optimum customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Optimum across the following mediums: Phone, Chat, Web.

Phone number / contactWaitVotes
888-276-5255
客户服务
7分钟1922
833-926-3027
新客户
<1分钟1543
877-584-2495
客户服务
<1分钟2350
800-877-8849
Cablevision客户服务
2分钟1632
http://www.optimum.net/chat
客户服务
38分钟975
203-847-6666
购买
26分钟1152
877-318-2092
搬家和地址变更门房
<1分钟262
888-715-3291
新客户礼宾
2分钟256
http://optimum.custhelp.com/app/ask
客户服务
<2小时2818
917-529-5500
国际客户服务
13分钟2687

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