Contact Mercari

The best of the 5 ways to get in touch with Mercari by GetHuman

Mercari Phone Number
888-325-2168 · 客户服务
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Mercari Live Chat
Unfortunately, Mercari does not offer live chat as a channel for customer service at this time.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Mercari:

Can I sell my items with buyers coming to my place and collect it themselves?
I’m trying to rate an order I received and I keep getting a pop up saying “This action...
They continue to tell me my account will be closed even though I have verified authenti...
Unable to pay for items within my account
I have received my order, but when I try to rate the seller it says “order cancelled...
I made a purchase for ** items and Iam trying to purchase * more items.I called my bank...
Fedex smart ship is not updating tracking and IM LOSING MONEY BECAUSE YALL CANCEL ORDER...
Hi I can't scan my id paper because it's paper and I have a card I could send it within...
You ask for phone number verication and when i do that you say it has already been veri...
When I placed order for Stila all day smudge stick damsel eye liner. I assumed it would...
I purchased a Pandora blue daisy charm , paid with PayPal on May *th. I have gotten * m...
I can’t log in to my account. *When prompted to put in code sent to the appropriate ema...
I purchased a teal maci dress on *******. She said she was sick and I still haven't got...
Need to schedule local pickup. App not allowing. I had scheduled it Friday for this mor...
More customer issues

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Mercari contact information - compared

Above are our top recommendations for how to contact Mercari, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact Mercari by looking at which ones are the fastest and which ones other customers recommend the most for solving Mercari customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Mercari across the following mediums: Phone, Web, Email, Twitter, Facebook.

Phone number / contactWaitVotes
888-325-2168
客户服务
14分钟276
https://www.mercari.com/help_center/
客户服务
<7小时92
contact@mercari.com
客户服务
<14小时429
@mercari_app
客户服务
8分钟405
facebook.com/MercariApp/
客户服务
12分钟406

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