Contact JC Penney

The best of the 5 ways to get in touch with JC Penney by GetHuman

JC Penney Phone Number
800-322-1189 · 客户服务
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real JC Penney rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue

JC Penney Live Chat
JC Penney customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted JC Penney:

Hi, I did not receive my item! I paid $** for a Christmas present and * days shipping t...
Trying to have security device removed from a coat but am unable to back to the origina...
Placed an order on ******** and payed with PayPal and haven’t received any information...
Want to speak to a person before I submit my information.
I'm trying to place a jewely on-line order having trouble
What time will my order be ready for pick up
I would like to place an order and have it shipped to another address
Order number *****************November **, **********************was supposed to be sen...
I was trying to get a new credit card and was on hold for ** min
I received notice there was a problem with my payment for an order I made last night...
I need to add a person name to pickup how do i do it*instead of me
Wrong amount order on receipt
I applied for a jcp credit card I would like to place an order how can I found out if l...
I placed an order on the **th of November and I found my extra **% coupon today so I am...
I’m trying to find out if the item I’m missing in an order I received today is being se...
More customer issues

Help me with my issue

JC Penney contact information - compared

Above are our top recommendations for how to contact JC Penney, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact JC Penney by looking at which ones are the fastest and which ones other customers recommend the most for solving JC Penney customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact JC Penney across the following mediums: Phone, Web, Facebook, Twitter, Chat.

Phone number / contactWaitVotes
800-322-1189
客户服务
7分钟144
Online Help
客户服务
<38小时402
facebook.com/jcp?v=app_4949752878
客户服务
38分钟289
@jcpenney
客户服务
2分钟152
Live Chat
客户服务
2分钟240

Does GetHuman work with JC Penney?

GetHuman does not work directly with JC Penney's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!