How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Chase Auto Finance phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Must choose an option 1-2, then you must enter your "Account # or Phone #."
Here is how our research team describes the way the Chase Auto Finance phone system greets you: If you are an auto finance customer, press 1. Dealer, press 2.
Below are some clips we've found from Chase Auto Finance's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to enter information with the dial pad
"This call will be monitored and recorded and your voice may be used for verification.
Welcome to Chase Auto.
If you're an auto finance customer, press one. Dealer, press two.
Please enter your account number or your Social Security number."
Excerpt from a call with Chase Auto Finance
Friday, March 8, 2024 11:44 PM
The first phone menu
"This call will be monitored and recorded and your voice may be used for verification.
Welcome to Chase Auto.
If you're an auto finance customer, press one.
Dealer, press two."
Excerpt from a call with Chase Auto Finance
Monday, April 1, 2024 4:26 PM
What are the hours and when should I call?
Chase Auto Finance operates the call center for this 800-336-6675 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 393 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Chase Auto Finance phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Chase Auto Finance staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Chase Auto Finance is Sunday.The most busy day to call is Friday, which averages 538% more phone calls by comparison.Again, this is based on a sample of 393 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Fri
Busiest
Sat
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call Chase Auto Finance is Wednesday.
Why call this Chase Auto Finance number?
Below is a sample of recent calls to Chase Auto Finance, and their purpose. Are any of these similar to the reason you are trying to call?
Loan payoff inquiry: "I was calling to find out what the payment payoff is on that loan."
- From a call lasting 5m 55s , Mar 12, 2024 1:11 PM
Lease extension request: "I'm leasing a car through Chase Auto Finance, and I would like to extend the lease to six months."
- From a call lasting 8m 36s , Feb 29, 2024 4:30 PM
- From a call lasting 10m 12s , Feb 25, 2024 6:09 PM
Payment arrangement request: "I'm trying to make the four hundred but this month's payment next month, I'll get called."
- From a call lasting 10m 23s , Feb 14, 2024 4:08 PM
Making car payment: "I'm trying to pay my car payment."
- From a call lasting 3m 4s , Feb 1, 2024 4:02 PM
Request for duplicate title: "We paid off our car loan and now we're getting ready to trade it off, but we can't find the title so I was wondering if I could get a replacement title."
- From a call lasting 11m 32s , Jan 12, 2024 7:52 PM
Vehicle information update: "Toyota Forerunner."
- From a call lasting 7m 59s , Jan 8, 2024 9:53 PM
More Ways to Contact Chase Auto Finance Customer Service
There are of course other ways to contact Chase Auto Finance customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- Chase Auto Finance customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Chase Auto Finance's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Chase Auto Finance agent. This phone number is Chase Auto Finance's best phone number because 55,644 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-336-6675 include Repayment question, I need a lien release, Make a payment, Check account balance and other customer service issues. The Chase Auto Finance call center that you call into has employees from Massachusetts, Arizona, Florida, Illinois and is open 24 hours, 7 days according to customers. In total, Chase Auto Finance has 1 phone number. It's not always clear what is the best way to talk to Chase Auto Finance representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Chase Auto Finance. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Chase Auto Finance. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.