Contact Ancestry.com
The best of the 3 ways to get in touch with Ancestry.com by GetHuman
Ancestry.com Phone Number800-262-3787 · 客户服务GetHuman features available:
- Best alternatives to phone
- Current hold time
- Remind me when call center opens
- Fastest way to talk to a real Ancestry.com rep
- Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:
Help me with my issue
Ancestry.com Live ChatUnfortunately, Ancestry.com does not offer live chat as a channel for customer service at this time.
Recent reasons customers contacted Ancestry.com:
I want to cancel my free trial
I sent my specimens to the ansestery with the kit I bought and no results were they got...
I would like to cancel the ** day trial
I would like a refund as I had tried it out for a small fee and didn’t like it. Today I...
I thought I had cancelled my membership but I didn’t and was charged **.** and don’t ha...
Sometimes when I go into the hints and I want to either see or add the hint it tells me...
Did not authorize payment. Need refund. **.** was t
Posting the DNA box back to Ireland from Norway is an extra cost. Paying to declare the...
My account was just charged $** I had no idea I was going to be charged every month I w...
I want to pause membership because I’m too busy working the next few months but recentl...
My DNA kit was supposed to be here yesterday. I still have not received it can u track...
I canceled my subscription a month ago through PayPal. Haven't used it once and have be...
I have a yearly world subscription**I found a tree where I found Alexandrina Tillet bor...
How can I get an Ancestry DNA document certified for court purposes?
I just want a refund I am nt paying £* use have took the money out of my account for...
More customer issuesHelp me with my issue
Ancestry.com contact information - compared
Above are our top recommendations for how to contact Ancestry.com, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Ancestry.com by looking at which ones are the fastest and which ones other customers recommend the most for solving Ancestry.com customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Ancestry.com across the following mediums: Phone, Email, Web.
Does GetHuman work with Ancestry.com?
GetHuman does not work directly with Ancestry.com's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!