Contact Ancestry.com
The best of the 3 ways to get in touch with Ancestry.com by GetHuman
Ancestry.com Phone Number800-262-3787 · 客户服务GetHuman features available:
- Best alternatives to phone
- Current hold time
- Remind me when call center opens
- Fastest way to talk to a real Ancestry.com rep
- Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:
Help me with my issue
Ancestry.com Live ChatUnfortunately, Ancestry.com does not offer live chat as a channel for customer service at this time.
Recent reasons customers contacted Ancestry.com:
I would like a refund because I don't not subscribe and have not used your servic
A payment was paid by my card that I did not subscribe to
I get a update account message at the top of each page, my account has been updated, pl...
I get a update account information notice at the top of each page, my information has b...
When I created my account on Ancestry.com I typed my email with a typo. I corrected the...
I created an account last night and noticed a typo in my email address. I edited the ad...
Question: We have an Ancestry DNA kit that’s about * years old. Is it still good to us...
I have been being billed for ANCESTRY ALL ACCESS. Unfortunately for a difficult family...
I tried a trial membership. I cancelled it a long time ago.**Now I see on my recent b...
Over a year ago I had gotten a ancestry dna kit as a gift I set up my online account us...
I have asked you to stop my subscription and you are continuing to take money out. In f...
I am ** and been we Ancestry for years. I forget got my password and have not been abl...
I want all ancestry accounts cancelled NOW
I want to buy a DNA kit for a friend. She will have to set her own e-mail up after she...
More customer issuesHelp me with my issue
Ancestry.com contact information - compared
Above are our top recommendations for how to contact Ancestry.com, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Ancestry.com by looking at which ones are the fastest and which ones other customers recommend the most for solving Ancestry.com customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Ancestry.com across the following mediums: Phone, Email, Web.
Does GetHuman work with Ancestry.com?
GetHuman does not work directly with Ancestry.com's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!