Contact Amazon

The best of the 7 ways to get in touch with Amazon by GetHuman

Amazon Phone Number
888-280-4331 · 客户服务
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Amazon rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Amazon Live Chat
Amazon customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Amazon:

I need Amazon to cancel the offer if free prime for a month. It expires today.
Pay to*New Amount*AMAZON PRIME**X*AD*ZB* *$**.**
Error in shipping address
How can you charge me for a prime account when things are not being delivered on time a...
ORDER * ***-*******-******* sent email saying they are refunding my payment.*Apparently...
I missed this to long ago but some sweet lady helped me correct my account, she was won...
Got an email saying I didn’t return the scale I bought and will be charged for it. I re...
I just want you to know I recieved a pair of small adidas shorts today that I did not o...
My orders keep getting delivered to my neighbors house. We live in the country. No exc...
My Firestick is not working says to contact Amazon customer service
I want to cancel my Amazon prime and am in Europe and having difficulty logging in as I...
I need to add my email address to my profile. So i can have a return label printed out...
My address that you have is incorrect and it will not allow me to change it. Two weeks...
Both glass jars of strawberry jam came broken in pieces. I want a refund!!
I would like to know how someone can order from my account without my permission I didn...
More customer issues

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Amazon contact information - compared

Above are our top recommendations for how to contact Amazon, including their top phone number and live chat options. Below you can compare and contrast the 7 ways to contact Amazon by looking at which ones are the fastest and which ones other customers recommend the most for solving Amazon customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Amazon across the following mediums: Phone, Email, Chat, Web, Facebook, Twitter.

Phone number / contactWaitVotes
888-280-4331
客户服务
3分钟2436
cis@amazon.com
客户服务
<10小时2138
Live Chat
客户服务
3分钟999
Online Help
客户服务
<6.85715小时1717
facebook.com/Amazon
客户服务
10分钟2754
@amazon
客户服务
6分钟2603
Online Help
客户服务
<2小时2595

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