Contact Amazon

The best of the 7 ways to get in touch with Amazon by GetHuman

Amazon Phone Number
888-280-4331 · 客户服务
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Amazon rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Amazon Live Chat
Amazon customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Amazon:

I have a charge for $**.** on *******. I do not recognize this purchase.
i received a billing request update and it is requesting my social security number? Wh...
An item I purchased at Amazon was defective and damaged my house. The page at Amazon is...
I need to know how to close me husbands Amazone Account since he passed away July...
The reason I would like for you to stop taking out $**.** a month for prime video from...
I got a message that someone is accessing my account. I denied the charges but what els...
We want to order only one DVD of Die Tote Stadt by Jonas Kaufmann and Marlis Petersen...
Hello,**I forgot that I purchased order * ***-*******-******* from Amazon, and I just r...
Last week I had to cancel my VISA card because of fraud. Now I have a new VISA card, h...
I need to do address change
I bought a Lumax LX-**** grease gun included with a tube of grease. Upon following the...
I got a text message that read: "Transaction Alert - Your transaction of USD ***.** at...
I want to know why I'm being charged $**.***month for amazon prime. I don't even know...
I placed an order- have not received an email confirmation
I ordered Quercetin *** count and *Quercetin with vitamin C ** count. I would like them...
More customer issues

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Amazon contact information - compared

Above are our top recommendations for how to contact Amazon, including their top phone number and live chat options. Below you can compare and contrast the 7 ways to contact Amazon by looking at which ones are the fastest and which ones other customers recommend the most for solving Amazon customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Amazon across the following mediums: Phone, Email, Chat, Web, Facebook, Twitter.

Phone number / contactWaitVotes
888-280-4331
客户服务
3分钟2408
cis@amazon.com
客户服务
<10小时2110
Live Chat
客户服务
3分钟999
Online Help
客户服务
<6.85715小时1689
facebook.com/Amazon
客户服务
10分钟2726
@amazon
客户服务
6分钟2575
Online Help
客户服务
<2小时2567

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