Contact Amazon

The best of the 7 ways to get in touch with Amazon by GetHuman

Amazon Phone Number
888-280-4331 · 客户服务
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Amazon rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Amazon Live Chat
Amazon customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Amazon:

A shelf in the console table I just received is damaged. I would like replacement part...
I received with several packages one for somebody else.
I am utterly appalled with the waste i read about: landfill waste, unnecessary waste. I...
Delivery person left his cart on our front lawn. Will he be able to pick it up
I had a ** dollar gift card that was applied to my account to use on next order. Tried...
I bought a fire stick during prime day and I just got a notice that it was “undeliverab...
I cant get into my account. You have my old cell phone number
To whom it may concern, **I work in an office building in downtown Indianapolis. Today...
A package was delivered to my location, but it is foR someone else. Box was delivered...
Someone emailed me and pretended to offer me something free. Only they sent it to an e...
Please Amazon I got a charge of $**.** debited on my account this morning for Amazon...
There is a charge on my account I don't recognize and it is not showing up in my list o...
I ORDERED THE WRONG COLOR DOG BED I WANT BLUE
forgot pass word do not have smart phone cannot tap link
I have about reached the point where I will no longer purchase e books, your format cha...
More customer issues

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Amazon contact information - compared

Above are our top recommendations for how to contact Amazon, including their top phone number and live chat options. Below you can compare and contrast the 7 ways to contact Amazon by looking at which ones are the fastest and which ones other customers recommend the most for solving Amazon customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Amazon across the following mediums: Phone, Email, Chat, Web, Facebook, Twitter.

Phone number / contactWaitVotes
888-280-4331
客户服务
3分钟2436
cis@amazon.com
客户服务
<10小时2138
Live Chat
客户服务
3分钟999
Online Help
客户服务
<6.85715小时1717
facebook.com/Amazon
客户服务
10分钟2754
@amazon
客户服务
6分钟2603
Online Help
客户服务
<2小时2595

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