Contact Amazon

The best of the 7 ways to get in touch with Amazon by GetHuman

Amazon Phone Number
888-280-4331 · 客户服务
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Amazon rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Amazon Live Chat
Amazon customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Amazon:

I ordered * bottles of propridren which never came, I spoke to an online agent who sent...
Where is my order.. I give you the answer immediately ...**********By chance I will cas...
I cancelled an Amazon Prime annual membership for ** pounds the day it renewed and I wa...
My amazon account not logging
Amazon prime membership is not getting in my iPhone it’s saying u no longer a Amazon pr...
I ordered * books on kindle reader and its not going my card payment
buongiorno ho avuto uno scalo di *,** euro sulla postepay che non ho speso io non ries...
I opened an account and I paid *** euros but Amazon blocked my account and took the mon...
Change my phone number on my account
Boat bassheads*** in ear wired earphones with mic(blue) , this product has * year warra...
I went to return an item from China and it will cost $**. The merchandise is $**.
When is my order coming. ? **I got a scam call pretending to be your company yesterday.
I received a call supposedly from Amazon stating sixty four gb was ordered and $*** is...
I received a phone call supposedly from Amazon stating ** gb was ordered at $***.***) m...
Where is my amazon package
More customer issues

Help me with my issue

Amazon contact information - compared

Above are our top recommendations for how to contact Amazon, including their top phone number and live chat options. Below you can compare and contrast the 7 ways to contact Amazon by looking at which ones are the fastest and which ones other customers recommend the most for solving Amazon customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Amazon across the following mediums: Phone, Email, Chat, Web, Facebook, Twitter.

Phone number / contactWaitVotes
888-280-4331
客户服务
3分钟2379
cis@amazon.com
客户服务
<10小时2081
Live Chat
客户服务
3分钟999
Online Help
客户服务
<6.85715小时1660
facebook.com/Amazon
客户服务
10分钟2697
@amazon
客户服务
6分钟2546
Online Help
客户服务
<2小时2538

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