Contact Amazon

The best of the 7 ways to get in touch with Amazon by GetHuman

Amazon Phone Number
888-280-4331 · 客户服务
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
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  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Amazon Live Chat
Amazon customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Amazon:

I am currently waiting on a order to ship, I am confused because Amazon hasn't took payment*.
Amazon prime is billing a card that's not in my wallet also canceled prime. I have a pe...
Just received a call that I was charged ***.**. I did not make that purchase. We
I received the wrong size of slippers and I need a return label and order the right size
I placed an Amazon order and used affirm to pay for it. However the Amazon order has no...
Twice in a week I have been delivered packages that aren’t mine. I have to run them ne...
I don’t have an issue with a product, I have been very pleased with things I have order...
*****@***.com. I received a call this morning saying I had been charged $**** for a pho...
My account was changed by itself from my current visa to an expired visa card. My accou...
Recent order seems to have been charged twice. Ordered The Loud House *-in-*: There wi...
Can I add a phrase to my delivery address saying : Do NOT change the delivery address f...
Amazon is not accepting my credit card and is holding my account.
Amazon doesnt accept my credit card and I had trying sending my bank information but th...
I ordered rain coat it cost me **.** and I got a phone call saying you going to charge...
I ordered a * egg poacher and received * .*How can I send the *ed back
More customer issues

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Amazon contact information - compared

Above are our top recommendations for how to contact Amazon, including their top phone number and live chat options. Below you can compare and contrast the 7 ways to contact Amazon by looking at which ones are the fastest and which ones other customers recommend the most for solving Amazon customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Amazon across the following mediums: Phone, Email, Chat, Web, Facebook, Twitter.

Phone number / contactWaitVotes
888-280-4331
客户服务
3分钟2379
cis@amazon.com
客户服务
<10小时2081
Live Chat
客户服务
3分钟999
Online Help
客户服务
<6.85715小时1660
facebook.com/Amazon
客户服务
10分钟2697
@amazon
客户服务
6分钟2546
Online Help
客户服务
<2小时2538

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