Contact Amazon

The best of the 7 ways to get in touch with Amazon by GetHuman

Amazon Phone Number
888-280-4331 · 客户服务
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Amazon rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Amazon Live Chat
Amazon customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Amazon:

Amazon Turbotax Download successful but no activation key included. Cannot activate wi...
ordered Blood Sugar Support With auto ship **st bottles came in ONE OF two had only...
I want to purchase a Spinnaker Piccard dive watch thru Amazon Prime. Amazon says it’s n...
Problem with what I ordered
Received a call saying I had another amazon account created in my name. Want to find o...
I have not requested the Amazon Prime service, please withdraw it because I do not want...
I never received *-items. So, I began a refund but they will not process it.
Hello I’m trying to speak with someone in the HR department regarding a personal issue.
Mere mobile ki phone delivery abhi tak kyon nahin ki
I received the product Neem oil on January ** so few days later I mix with olive oil an...
I just received a recorded phone call saying the call was from Amazon and the call was...
Changed delivery date. Please cancel. Part of the pride, by Kevin Richardson.
I have been an Amazon customer for a lot of yrs an this is the first time I have ever h...
I ordered a Cosori air fryer as a gift from the Amazon US Store to be shipped to UK for...
I’ve order since *rd feb and the delivery man called me to confirm the location but i d...
More customer issues

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Amazon contact information - compared

Above are our top recommendations for how to contact Amazon, including their top phone number and live chat options. Below you can compare and contrast the 7 ways to contact Amazon by looking at which ones are the fastest and which ones other customers recommend the most for solving Amazon customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Amazon across the following mediums: Phone, Email, Chat, Web, Facebook, Twitter.

Phone number / contactWaitVotes
888-280-4331
客户服务
3分钟2375
cis@amazon.com
客户服务
<10小时2077
Live Chat
客户服务
3分钟999
Online Help
客户服务
<6.85715小时1656
facebook.com/Amazon
客户服务
10分钟2693
@amazon
客户服务
6分钟2542
Online Help
客户服务
<2小时2534

Does GetHuman work with Amazon?

GetHuman does not work with Amazon's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Amazon at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Amazon's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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