Contact Amazon

The best of the 7 ways to get in touch with Amazon by GetHuman

Amazon Phone Number
888-280-4331 · 客户服务
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Amazon rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Amazon Live Chat
Amazon customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Amazon:

I wish to cancel Amazon prime.
I bought my son an electric scooter for his birthday. It stopped working after a very s...
Just sent order to wrong address. Wrong billing address
Several phone calls lately wanting g permission for $$$ purchases that I did not make a...
I need a receipt for Order ****-*******-******* - Total Amount was $**.**
Amazon prime is charging me **.** twice a month for being a member!!!!
I have been getting declined payment messages from my bank. Why*I believe it's from Ama...
Wrong size sent (delivery)
A representative from Amazon called me said I placed an order and I did not place no or...
J’ai re*u ce message: Nous avons d*tect* une activit* inhabituelle sur votre compte.*Ve...
Amazon pay cash paid but no showing in the application
I hav ordered * sofa throw cover but one got missing in the package. It shows product...
I ordered a product (Order* ***-*******-*******). It never arrived. The tracking info...
** **** *** **** *** ** *** ** **** ****** *****
A package was delivered to my home that doesn't belong to me.
More customer issues

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Amazon contact information - compared

Above are our top recommendations for how to contact Amazon, including their top phone number and live chat options. Below you can compare and contrast the 7 ways to contact Amazon by looking at which ones are the fastest and which ones other customers recommend the most for solving Amazon customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Amazon across the following mediums: Phone, Email, Chat, Web, Facebook, Twitter.

Phone number / contactWaitVotes
888-280-4331
客户服务
3分钟2379
cis@amazon.com
客户服务
<10小时2081
Live Chat
客户服务
3分钟999
Online Help
客户服务
<6.85715小时1660
facebook.com/Amazon
客户服务
10分钟2697
@amazon
客户服务
6分钟2546
Online Help
客户服务
<2小时2538

Does GetHuman work with Amazon?

GetHuman does not work with Amazon's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Amazon at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Amazon's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Amazon at a Glance

Contacting Other Companies

付电视太多钱了吗?

想立即与一个真实的人交谈,他们可以比较您所在地区的不同公司的电视,互联网或电话套餐吗?我们的服务跟踪您所在地区的各种提供商的最佳交易。

立即致电:888-379-2546我们的礼宾服务是独立的,因此可以比较许多公司的交易
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