Contact AliExpress

The best of the 2 ways to get in touch with AliExpress by GetHuman

AliExpress在线客户服务帮助
解决AliExpress客户服务问题的最佳选择是前往他们的服务台。点击或单击上面的链接,我们可以为您提供最佳建议。在该页面上告诉我们您的特定问题还将帮助我们更快地到达正确的AliExpress帮助页面。
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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AliExpress Phone Number
AliExpress doesn't have a phone number, which is a shame.
AliExpress Live Chat
AliExpress customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted AliExpress:

My order ******************** had problems with the delivery because I couldn’t type in...
Error *Csc**********I changed a card and still have the same problem this is my second...
order ******************Hello, I sent back this order on september * through Israel pos...
Why is aliexpress shipping fee so expensive? You guys have some good products and I’m s...
Hi AliExpress**I just want to inform you that I want to purchase * drones and * ear rin...
I bought around the ** thing aliexpress my order is on the way i saw Friday but in Sa...
I have not received my package
We ordered * dresses, which we have already paid via paypal, but I still have an open i...
Ich w*rde gerne die Vevor Seitenmarkise auf meine Terrassenmauer montieren. Die Mauer i...
I made payment for a product with my debit card, my bank debited my account but it didn...
Ich wollte eine Bestellung aufgeben und es h*ngt sich immer wieder das System suf weil...
Hello. I got a message from Postnord in Sweden who Said that I must pay tulldeklaration...
I ordered * jock straps .I went through your payment online . I've checked with my bank...
Hi I just wandering i found smart luggage bags I want to buy it but I'm not sure that...
I have been issued a refund and am being told by AliExpress that it has been processed...
More customer issues

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AliExpress contact information - compared

Above are our top recommendations for how to contact AliExpress, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact AliExpress by looking at which ones are the fastest and which ones other customers recommend the most for solving AliExpress customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact AliExpress across the following mediums: Web, Chat.

Phone number / contactWaitVotes
Online Help
客户服务
<8小时254
Live Chat
客户服务
15分钟239

Does GetHuman work with AliExpress?

GetHuman does not work with AliExpress's customer support operations, directly or in any other way. GetHuman has no partnership or relation to AliExpress at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check AliExpress's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting AliExpress at a Glance

Contacting Other Companies

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