JC Penney Live Chat

How to chat with JC Penney by GetHuman

Current Wait: 2分钟 (avg 1)
Hours: Mon-Sat 9am-10pm CST
在屏幕右侧,点击“聊天”
Why did you want to chat with JC Penney?

Topics from recent customer chat windows

coupon for jewelry was unapplied when i placed my order. order numbe*****************r
*********Dear Sir*My name is Stephany D Stevens and I have a card with JCP since **** a...
Wrong shipping information on my current order that has already been shipped. UPS won't...
Need to talk to customer support
Need to get delivery corrected. You did it wrong.
I placed a Order online today and wasn’t sure I completed it properly since I have not...
I placed a order yesterday and I never received a confirmation
I was not given a discount offered online.
I want to know about my ***K etc
I didnt get refund money from jcp it's been more than *month ...every time I call they...
I placed an order for * playtex bras and I need to know about the payment. Did you all...
I was charged for jeans. I did not get them. Want refund. I did get everything else n I...
I actually called to explain * orders were made don't know how one with * items one wit...
Make a payment on my wife's account.
Help me with my issue

JC Penney Live Support Statistics

实时聊天起点http://www.jcpenney.com/jsp/customerservice/customerService.jsp?pageId=pg100053#
可以回叫NO
与您聊天的部门Customer Service
聊天中心时间Mon-Sat 9am-10pm CST
聊天的最佳时间1:15pm
平均等待1
当前等待2
排名(总体)5
替代方法phone or web or facebook or twitter or chat
沟通质量56%
帮助质量66%
客户票41,106
信息最后更新Mon Nov 29 2021 10:00:00 GMT+0000 (Coordinated Universal Time)
最佳电话号码800-322-1189

Chatting with JC Penney Customer Service

请按照以下说明与JC Penney进行实时聊天。有关更好的讨论要点和技巧,请务必告诉我们您要与JC Penney进行通讯的问题类型。我们通常可以帮助确保取得更好的结果。这是与JC Penney进行实时聊天的最佳方式,因为34,284个客户在过去18个月中一直使用它来获得客户服务并向我们提供了相关信息。实时聊天是快速让人工代理讨论您的客户服务问题的一种好方法,等待时间通常比基于电话的支持要短。但是有时聊天不方便或不受欢迎,在这种情况下,JC Penney通常更喜欢拨打他们的电话号码,我们在上面提供了链接。负责http://www.jcpenney.com/jsp/customerservice/customerService.jsp?pageId=pg100053#聊天窗口的部门用于处理Refund a Charge, Track a Package, Account Access, Return an Item, Credit Card Balance和其他客户服务问题。当您与JC Penney座席聊天时,他们最有可能从位于Philippines的呼叫中心与您聊天。很少有24/7全天候在线聊天,并且该部门是开放的Mon-Sat 9am-10pm CST。很难说像JC Penney这样的公司是否通过实时聊天提供客户服务,因此我们开始收集这些信息以及像您这样的客户的最佳选择。请继续分享您与GetHuman联络JC Penney的知识,并继续与他人分享,以便我们共同减少客户服务的麻烦。

Contacting JC Penney

尽管JC Penney确实提供了实时聊天以获取帮助,但他们也有电话号码。总共有5种与他们联系的方法。 JC Penney的最佳电话号码是其800-322-1189的客户服务电话号码,您可以通过在上方找到其链接并单击以获取详细信息并使用我们的免费回叫服务。知道其他与JC Penney联系的方式吗?还是以上任何信息都不正确?请让我们知道,以便我们可以继续与其他客户共享最佳信息。

Are JC Penney and GetHuman affiliated?

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JC Penney Contact Info

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