Ancestry.com Live Chat

How to chat with Ancestry.com by GetHuman

Ancestry.com does not offer customer support through live chat.
Why did you want to chat with Ancestry.com?
Often when you describe your issue in more detail, GetHuman can surface an appropriate help guide or else find the right contact information for your specific issue.
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Topics from recent customer chat windows

I don't know how to find out what payment method I signed up with to make sure funds ar...
I took a DNA test *-* and sent it off that day. You all text me in * weeks saying it wa...
My family tree disappeared
Hi my name is Catherine Dukes, I did a DNA found I may have a Brother & Sister also ano...
My mother had * children by a mostly different man every time I put my biological fathe...
You sent me a code I live in Australia
Hi I lost all my DNA matches when I had to get my computer deep cleaned after picking u...
How are you able to identify which type of DNA types link an Ancestry subscriber to a s...
I sent one already, but I need a call back immediately to resolve a charge. Please call...
I need to be called immediately, please. I cancelled my Free Trial on September **th. M...
I cancelled my Ancestry service on ********. Still, I have been charged for * month ser...
I cancelled my Ancestry subscription on ******** but still got charged on my Discover card!
I need to know if the kit I have has expired?
Need to update automatic payment information as my card numbers have changed
Help me with my issue

Chatting with Ancestry.com Customer Service

如果可用,GetHuman始终知道与Ancestry.com之类的公司进行实时聊天的方式。我们通常可以提供谈话要点和提示,以加快对话速度并获得更好的结果。在过去的18个月中,70,380个客户搜索了Ancestry.com个基于实时聊天的客户服务,我们不得不告诉他们令人失望的消息:他们不通过聊天提供客户支持。幸运的是,仍然有办法让真正的人帮助您解决Ancestry.com客户服务问题,那就是通过电话给他们打电话。我们提供了最佳的电话号码,以及从其他Ancestry.com客户那里获得的最佳信息,以及免费的工具,可帮助您跳过等待中的部分。在上方找到该信息。大多数客户希望与Ancestry.com聊天的原因是因为他们遇到Cancel Subscription, Account Access, Missing Test Results, Problem With Ancestry DNA, Setup Service和其他客户服务问题,但是他们通常最终会使用GetHuman提供的其他工具或信息来实际解决问题。由于无法进行实时聊天,因此我们强烈建议您在上面指出您遇到的问题。然后,GetHuman可以将您路由到最佳电话,电子邮件或网络信息,以解决您的特定问题。很难说像Ancestry.com这样的公司是否通过实时聊天提供客户服务,因此我们开始收集这些信息以及像您这样的客户的最佳选择。请继续分享您与GetHuman联络Ancestry.com的知识,并继续与他人分享,以便我们共同减少客户服务的麻烦。

Contacting Ancestry.com

尽管Ancestry.com不提供实时聊天,但它们确实具有电话号码。总共有3种与他们联系的方法。 Ancestry.com的最佳电话号码是其800-262-3787的客户服务电话号码,您可以通过在上方找到其链接并单击以获取详细信息并使用我们的免费回叫服务。知道其他与Ancestry.com联系的方式吗?还是以上任何信息都不正确?请让我们知道,以便我们可以继续与其他客户共享最佳信息。

Are Ancestry.com and GetHuman affiliated?

GetHuman and Ancestry.com have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

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Ancestry.com Contact Info

Information that GetHuman and its users have gathered about how to best reach Ancestry.com
Ancestry.com在线聊天

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