Ancestry.com Live Chat

How to chat with Ancestry.com by GetHuman

Ancestry.com does not offer customer support through live chat.
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Topics from recent customer chat windows

I posted my sample on October **th and activated it my status still says sample not rec...
Hi,*I sent in my DNA sample & did receive info. However my kit also included health whi...
I just want to thank you Through your home DNA test my brother found me. We are in o...
I am brand new to Ancestry.com. In looking up my parents, I found member who has post...
I thought I was getting a free trial an my card was charged **.** plus tax
I called and talked to someone yesterday in the archives department and talk to them cu...
to much fraud and hacks
Need my result’s back. I Accidentally deleted my DNA portion of the account I know you...
I deleted my dna results. I know yall have back ups. I need my results back. Its an eme...
I am looking a specific death record, however when I get a chance to apply I start gett...
My renewal is scheduled for ******** @ $**.*I just got an email with $** offer. *How do...
I never subscribed to your services you have been taking money off of my card for month...
I want to cancel my order and get my money back the items are too expensive
I've been trying to get into my ancestry.com account it's been awhile but I have found...
Help me with my issue

Chatting with Ancestry.com Customer Service

如果可用,GetHuman始终知道与Ancestry.com之类的公司进行实时聊天的方式。我们通常可以提供谈话要点和提示,以加快对话速度并获得更好的结果。在过去的18个月中,70,380个客户搜索了Ancestry.com个基于实时聊天的客户服务,我们不得不告诉他们令人失望的消息:他们不通过聊天提供客户支持。幸运的是,仍然有办法让真正的人帮助您解决Ancestry.com客户服务问题,那就是通过电话给他们打电话。我们提供了最佳的电话号码,以及从其他Ancestry.com客户那里获得的最佳信息,以及免费的工具,可帮助您跳过等待中的部分。在上方找到该信息。大多数客户希望与Ancestry.com聊天的原因是因为他们遇到Cancel Subscription, Account Access, Missing Test Results, Problem With Ancestry DNA, Setup Service和其他客户服务问题,但是他们通常最终会使用GetHuman提供的其他工具或信息来实际解决问题。由于无法进行实时聊天,因此我们强烈建议您在上面指出您遇到的问题。然后,GetHuman可以将您路由到最佳电话,电子邮件或网络信息,以解决您的特定问题。很难说像Ancestry.com这样的公司是否通过实时聊天提供客户服务,因此我们开始收集这些信息以及像您这样的客户的最佳选择。请继续分享您与GetHuman联络Ancestry.com的知识,并继续与他人分享,以便我们共同减少客户服务的麻烦。

Contacting Ancestry.com

尽管Ancestry.com不提供实时聊天,但它们确实具有电话号码。总共有3种与他们联系的方法。 Ancestry.com的最佳电话号码是其800-262-3787的客户服务电话号码,您可以通过在上方找到其链接并单击以获取详细信息并使用我们的免费回叫服务。知道其他与Ancestry.com联系的方式吗?还是以上任何信息都不正确?请让我们知道,以便我们可以继续与其他客户共享最佳信息。

Are Ancestry.com and GetHuman affiliated?

GetHuman and Ancestry.com have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

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