"Thanks for calling Wayfair.
This call may be recorded to help our team serve you better.
To get help with an order you've already placed, press two now.
To place an order or to get help with products you're interested in purchasing, press three now."
与 Wayfair 的通话摘录
Tuesday, January 2, 2024 8:00 PM
第一个电话菜单
"Thanks for calling Wayfair.
This call may be recorded to help our team serve you better.
To get help with an order you've already placed, press two now.
To repeat these options, please press four."
Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
追踪订单状态: "I can't find my order number, when will my pictures be delivered?"
- 来自持续 6 分 36 秒的通话,May 6, 2024 8:55 PM
销售询价及延期付款: "How long is your sale going? Is there any way I can postpone the payment or pay for it tomorrow?"
- 来自持续 5 分 13 秒的通话,May 6, 2024 1:40 AM
价格调整请求: "I ordered a dining set that is now on a bigger sale, can I get a price adjustment?"
- 来自持续 2 分 41 秒的通话,May 5, 2024 2:58 PM
询问产品供应情况: "I'm looking for a Sterling Silver water glass that I was told about earlier."
- 来自持续 6 分 55 秒的通话,May 5, 2024 1:10 AM
损坏的酒吧冰箱退回: "I received a small bar fridge with a smashed corner that won't cool and a damaged box, I've already paid for it but need to arrange its return."
- 来自持续 12 分 25 秒的通话,May 3, 2024 5:37 PM
冰箱送货时损坏: "I received a damaged bar fridge and haven't heard about the replacement."
- 来自持续 18 分 19 秒的通话,May 3, 2024 5:15 PM
关于退货的问题: "What info do you need from me?"
- 来自持续 4 分 9 秒的通话,May 2, 2024 9:13 PM
电视柜送货咨询: "I ordered a TV stand and want to know when it will be delivered and if it will be set up in my house."
- 来自持续 9 分 16 秒的通话,May 2, 2024 12:20 AM
担心物品损坏: "I'm leery because previous cabinets from Amazon arrived damaged."
- 来自持续 5 分 1 秒的通话,May 1, 2024 11:25 PM
协助退货: "I have two returns I need to get stickers for, I guess, or something."