以下是我们的研究团队对TV Guide电话系统问候方式的描述： Order new subscriptions or gifts, say "new subscription," or key in your account number now. If you can't find it, say "I can't find it."
以下是我们最新的技巧，可帮助您在电话菜单中最快找到真人：Press 0.
以下是我们从 TV Guide 的电话菜单和提示中找到的一些片段，它们有助于让您了解拨打电话时会遇到的情况。我们还强调了它们的重要性：
当电话系统第一次应答时听到
"For quality assurance purposes, this call may be monitored or recorded.
Welcome to the TV Guide Magazine customer service system.
I'll do my best to help you today. And if I can't, I'll transfer you to someone who can.
If you are calling to order a new subscription or gift, just say, I want to order.
In order to access your account, I'll need you to tell me your account number.
You can find this number on your bill.
Or renewal notice. You can also find it on the mailing label of your magazine.
It's the ten digit number that appears on the second line of the mailing label right after the letters or find the number, just say hang on, and I'll wait for you.
If you can't find the number, say I can't find it.
Please say or key in your account number now."
与 TV Guide 的通话摘录
Monday, January 22, 2024 7:11 PM
他们可能会要求您说出或输入信息
"To check your subscription expiry date, press or say two."
与 TV Guide 的通话摘录
Saturday, April 13, 2024 6:19 PM
他们可能需要查找您的帐户
"For quality assurance purposes, this call may be monitored or recorded.
Welcome to the TV Guide Magazine customer service system.
I'll do my best to help you today. And if I can't, I'll transfer you to someone who can.
If you are calling to order a new subscription or gift, just say, I want to order.
In order to access your account, I'll need you to tell me your account number.
You can find this number on your bill or renewal notice.
You can also find it on the mailing label of your magazine.
It's the ten digit number that appears on the second line of the mailing label right after the letters TVM.
If you need a minute to get your magazine or find the number, just say hang on, and I'll wait for you.
If you can't find the number, say, I can't find it.
Please say or key in your account number now.
The name we have on file for this account is Monica Mahoney.
Is that correct?
Press or let me look up your account information."
与 TV Guide 的通话摘录
Friday, March 15, 2024 7:16 PM
第一个电话菜单
"For quality assurance purposes, this call may be monitored or recorded.
Welcome to the TV Guide
I'm sorry. I didn't understand. If you need help finding your account number, just say help.
Now please tell me just your account number without any of the letters.
The name we have on file for this account is Margaret.
Is that correct?
Okay. You need help with something else.
Hold on while I transfer you to someone who can help.
Press or let me look up your account information.
Main menu. To change your address, press or say one."
与 TV Guide 的通话摘录
Wednesday, January 10, 2024 8:20 PM
营业时间是几点？我应该什么时候打电话？
TV Guide 负责运营此 800-866-1400 电话号码 24 hours, 7 days 的呼叫中心。简短的回答是您应该调用 Thursday。这一观察结果和下一节均基于对过去 90 天内使用我们的免费网络电话拨打的一组 751 通电话样本的分析（见上文）。
当我们提到繁忙或非繁忙时段时，我们指的是通话量。最繁忙的时段是拨打此 TV Guide 电话号码的人最多的时段（非繁忙时段拨打的人较少）。通话量高并不一定意味着您拨打电话时需要等待很长时间。像 TV Guide 这样的公司会根据一天中的时间和一周中的日期来安排不同的呼叫中心人员，因此在最繁忙的时段，您可能会遇到较短的等待时间。当我们提到最佳通话时间时，我们指的是较低通话量和较短等待时间的最佳组合。
最不忙的时候打电话
拨打 TV Guide 最不繁忙的一天是 Sunday。最繁忙的一天是 Monday，相比之下，这一天平均通话量多 442%。再次强调，这是基于过去 90 天内使用我们的 AI 网络电话拨打的 751 个电话的样本。
是的，无论您身在何处，都可以在您所在的位置使用电视指南。无论您居住在繁华的城市还是偏远的农村地区，电视指南都可以在线和印刷形式获取，使每个人都可以轻松访问。凭借其广泛的电视节目表和时间表，您可以随时了解您喜爱的电视节目并了解接下来会发生什么。 TV Guide 的在线平台提供了一个用户友好的界面，允许您按频道、时间或类型搜索节目。此外，您还可以下载电视指南移动应用程序，让这一宝贵的资源触手可及，确保您无论身在何处，都不会错过您喜欢的电视节目的任何时刻。