GetHuman 的研究人员经常拨打这个 EyeMed Vision Care 电话号码来记录电话系统。
以下是我们最新的技巧,可帮助您在电话菜单中最快找到真人:Press 1 for english or 2 for spanish, then say "Representative" and she'll direct you to a human within a couple tries
以下是我们从 EyeMed Vision Care 的电话菜单和提示中找到的一些片段,它们有助于让您了解拨打电话时会遇到的情况。我们还强调了它们的重要性:
当电话系统第一次应答时听到
"Thank you for calling EyeMed.
If you're trying to find a provider in your area, get benefits and eligibility, and information, or receive an ID card, it's all available online.
Simply ask our automated system for your member ID, and you will have all that you need to register and get immediate access to everything online.
Your call may be monitored or recorded for quality.
Please be aware, due to heavy call volume, you can expect long delays to speak to a live agent.
For immediate service, please use our interactive voice response system for all your vision needs."
与 EyeMed Vision Care 的通话摘录
Wednesday, January 3, 2024 5:06 PM
他们可能会询问您打电话的原因(而不是菜单)
"Thank you for calling EyeMed. If you're trying to find a provider in your area, get benefits and eligibility information, or receive an ID card, it's all available online.
Simply ask our automated system for your member ID and you will have all that you need to register and get immediate access to everything online.
Your call may be monitored or recorded for quality. In a few words, how can I help you?"
与 EyeMed Vision Care 的通话摘录
Thursday, April 11, 2024 1:24 PM
他们可能会要求您说出或输入信息
"You can say things like benefits or find a provider."
与 EyeMed Vision Care 的通话摘录
Thursday, April 11, 2024 1:24 PM
营业时间是几点?我应该什么时候打电话?
EyeMed Vision Care 负责运营此 866-723-0513 电话号码 24 hours, 7 days 的呼叫中心。简短的回答是您应该调用 Monday。这一观察结果和下一节均基于对过去 90 天内使用我们的免费网络电话拨打的一组 532 通电话样本的分析(见上文)。
重要提示:繁忙时间、等待时间、最佳通话时间
当我们提到繁忙或非繁忙时段时,我们指的是通话量。最繁忙的时段是拨打此 EyeMed Vision Care 电话号码的人最多的时段(非繁忙时段拨打的人较少)。通话量高并不一定意味着您拨打电话时需要等待很长时间。像 EyeMed Vision Care 这样的公司会根据一天中的时间和一周中的日期来安排不同的呼叫中心人员,因此在最繁忙的时段,您可能会遇到较短的等待时间。当我们提到最佳通话时间时,我们指的是较低通话量和较短等待时间的最佳组合。
最不忙的时候打电话
拨打 EyeMed Vision Care 最不繁忙的一天是 Sunday。最繁忙的一天是 Thursday,相比之下,这一天平均通话量多 1586%。再次强调,这是基于过去 90 天内使用我们的 AI 网络电话拨打的 532 个电话的样本。
Sun
Quietest
Mon
Tue
Wed
Thu
Busiest
Fri
Sat
最短的等待时间
我们测量了最短保持时间为 Wednesday。队列中等待时间最长的平均时间为 Monday。
致电EyeMed Vision Care的最佳时间
总而言之,致电 EyeMed Vision Care 的最佳日子是 Monday。
客户为何致电EyeMed Vision Care
如果您在致电 EyeMed Vision Care 之前有时间阅读一些资料,我们建议您阅读一些针对具体问题的文章。