GetHuman 的研究人员经常拨打这个 Amazon Store Card 电话号码来记录电话系统。
以下是我们最新的技巧，可帮助您在电话菜单中最快找到真人：Just wait on the line
以下是我们从 Amazon Store Card 的电话菜单和提示中找到的一些片段，它们有助于让您了解拨打电话时会遇到的情况。我们还强调了它们的重要性：
当电话系统第一次应答时听到
"Thank you for calling Synchrony Bank.
The issuer of the Amazon store card and Prime store card.
If you have questions about your Amazon store card application status, your account balance, making a payment, or other assistance with servicing your Amazon store card account, please press one.
If you need to speak to Amazon about your Amazon purchase, returned merchandise, or your Amazon Prime membership, press two.
I didn't get your response."
与 Amazon Store Card 的通话摘录
Friday, January 5, 2024 6:42 PM
他们可能会询问您打电话的原因（而不是菜单）
"This entire call will be recorded and monitored.
Synchrony Bank. This is Malef from fraud team. Can I have your first and last name?
Thank you, missus Laurie. How can I help you?"
与 Amazon Store Card 的通话摘录
Tuesday, April 23, 2024 8:06 PM
他们可能会要求您使用拨号盘输入信息
"You can also say, I don't have it.
Let's try that one more time. Please say your account or card number or enter them using your phone keypad."
与 Amazon Store Card 的通话摘录
Saturday, January 6, 2024 8:56 PM
他们可能会要求您说出或输入信息
"Thank you for calling Synchrony Bank.
The issuer of the Amazon store card and Prime store card.
If you have questions about your Amazon store card application status, your account balance, making a payment, or other assistance with servicing your Amazon store card account, please press one.
If you need to speak to Amazon about your Amazon purchase, returned merchandise, or your Amazon Prime member first thing, let's bring up your account.
Please say or enter your account or card number. You can also say, I don't have it."
与 Amazon Store Card 的通话摘录
Tuesday, January 9, 2024 11:16 PM
第一个电话菜单
"Thank you for calling Synchrony Bank.
The issuer of the Amazon store card and Prime store card.
If you have questions about your Amazon store card application status, your account balance, making a payment, or other assistance with servicing your Amazon store card account, please press one.
If you need to speak to Amazon about your Amazon purchase, returned merchandise, or your Amazon Prime membership, press two."
与 Amazon Store Card 的通话摘录
Friday, January 5, 2024 6:42 PM
营业时间是几点？我应该什么时候打电话？
Amazon Store Card 负责运营此 866-634-8379 电话号码 24 hours, 7 days 的呼叫中心。简短的回答是您应该调用 Monday。这一观察结果和下一节均基于对过去 90 天内使用我们的免费网络电话拨打的一组 776 通电话样本的分析（见上文）。
当我们提到繁忙或非繁忙时段时，我们指的是通话量。最繁忙的时段是拨打此 Amazon Store Card 电话号码的人最多的时段（非繁忙时段拨打的人较少）。通话量高并不一定意味着您拨打电话时需要等待很长时间。像 Amazon Store Card 这样的公司会根据一天中的时间和一周中的日期来安排不同的呼叫中心人员，因此在最繁忙的时段，您可能会遇到较短的等待时间。当我们提到最佳通话时间时，我们指的是较低通话量和较短等待时间的最佳组合。
最不忙的时候打电话
拨打 Amazon Store Card 最不繁忙的一天是 Sunday。最繁忙的一天是 Saturday，相比之下，这一天平均通话量多 94%。再次强调，这是基于过去 90 天内使用我们的 AI 网络电话拨打的 776 个电话的样本。