A:Calling this Aloft Hotels number should go right to a real human being.Our free phone can also navigate phone menus to get a live human at Aloft Hotels for you.
Q:
Does Aloft Hotels offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Sunday, and the most busy day is Friday.Schedule a call when it's convenient for you.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.You can skip the hold time for free.
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How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Aloft Hotels below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Aloft Hotels phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Aloft Hotels number should go right to a real human being
Below are some clips we've found from Aloft Hotels's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may need the phone number on your account
"Thank you for calling Aloft.
If you are calling to book a new I'm not quite sure what you mean.
If you are I still didn't hear you clearly.
Press one if you're calling to book a new reservation.
Or press two for help with something else.
Before I transfer you, if you are currently a Marriott Bonvoy member, please say or enter your Marriott Bonvoy number or the telephone number associated with your account now."
Excerpt from a call with Aloft Hotels
Friday, January 5, 2024 6:40 PM
They may ask your reason for calling (instead of a menu)
"Thank you for calling Aloft.
If you are calling to book a new reservation, please say new reservation or press one.
Otherwise, tell me in a few words. How may I assist you today?"
Excerpt from a call with Aloft Hotels
Thursday, March 21, 2024 1:34 AM
They may ask you to say or enter information
"Thank you for calling Aloft.
Would you be interested in learning more about the Marriott Bonvoy Bevy American Express card?
Eligible applicants can earn eighty five thousand bonus points Additional terms and conditions apply.
To learn more, you can say yes or no."
Excerpt from a call with Aloft Hotels
Thursday, January 4, 2024 8:27 PM
The first phone menu
"Thank you for calling Aloft.
If you are I'm not I still didn't hear you clearly.
Before I transfer sorry.
I'm sorry. I didn't understand.
In order to help you, I need to know who's calling.
Or to enter your phone number, press two.
Press one if you're calling to book a new reservation.
Or press two for help with something else."
Excerpt from a call with Aloft Hotels
Tuesday, February 27, 2024 10:09 PM
In fact, much of this information on this page is superfluous because this Aloft Hotels phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Aloft Hotels operates the call center for this 877-462-5638 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 482 calls made in the last 90 days using our free, web-based phone (see above).
Call when they- and you- are open
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, you can also schedule the call with Aloft Hotels at a time when they are open and when it works for you. We will confirm you are ready before placing the call, just in case. That means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Aloft Hotels phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Aloft Hotels staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Aloft Hotels is Sunday.The most busy day to call is Friday, which averages 114% more phone calls by comparison.Again, this is based on a sample of 482 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Fri
Busiest
Sat
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Friday.
In summation, the best day to call Aloft Hotels is Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Aloft Hotels
If you have time to do a bit of reading before you call Aloft Hotels, we recommend you read over some of our problem-specific articles.
Click the link above to get answers to just about any Aloft Hotels customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Aloft Hotels, and their purpose. Are any of these similar to the reason you are trying to call?
Complaint about staycation: "I decided to call you guys because my whole stay was miserable."
- From a call lasting 7m 54s , Jan 15, 2025 9:02 PM
Information about why customers call Aloft Hotels is extracted from issues that customers have reported to GetHuman.
This is Aloft Hotels's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Aloft Hotels agent. This phone number is Aloft Hotels's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-462-5638 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call Aloft Hotels first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Aloft Hotels has 1 phone number. It's not always clear what is the best way to talk to Aloft Hotels representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Aloft Hotels. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Aloft Hotels. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.