Yesstyle.com 客户常见问题解答

I'm sorry for the misunderstanding, but as an online assistant, I don't have the ability to directly track your orders or access your personal information. I highly suggest logging in to your Yesstyle account and checking in the "My Orders" section, or the confirmation email you received upon purchase should also contain the necessary information. If you have any issues, please get in touch with Yesstyle's customer service. They should be able to assist you further.

We apologize if you're experiencing difficulty tracking your order. If you are not able to track your order even after two weeks, it's possible that there may be a delay with the couriers updating their system, or there may be a delay in the dispatch from the warehouse. Do take note that after the tracking number is assigned, it may take an additional 2 to 3 days for the courier company to update their system. However, if you are still unable to track it, it would be useful to double-check that the tracking number you have is correct. If the problem persists, we recommend reaching out to us for further support.

We're sorry to hear about the issues you're having with your order. In such cases, it's regarded as a missing package. You should first double-check the shipping address provided in your order. If there's no problem with the address, please wait a little longer as there may be delays with the courier. If your order does not arrive after a certain period that extends beyond our estimated delivery time, you may be eligible for a refund or reshipment. We recommend reaching out to Yesstyle's customer support team as they can give you more details on this process and help investigate the issue with your shipment.

Sure, to change your shipping address before an order is shipped out, you need to first log into your YesStyle account. Find the order that you want to modify under the "Order History" section. If your order status is still "Processing", you may change the shipping address by clicking on the order number, selecting the "Edit Shipping Address" option, making your edits, and then saving the changes. Please note that once the status becomes "Ready to ship" or "Shipped," the address cannot be changed anymore.

Ci dispiace sentire che non hai ancora ricevuto il tuo pacco. Il tempo di spedizione da YesStyle.com può variare a seconda della destinazione e del metodo di spedizione scelto. Normalmente, dovresti essere in grado di tracciare il tuo pacco usando il numero di tracking fornito nella email di conferma della spedizione. Se il tuo pacco è in ritardo secondo le stime fornite, ti consigliamo di controllare lo stato del tuo ordine sul sito web YesStyle.com. Se il tuo pacco risulta ancora come non consegnato, potrebbe essere bloccato alla dogana o ci potrebbero essere altri ritardi nelle consegne. Se hai ulteriori problemi, dovresti contattare direttamente il servizio clienti di YesStyle.