Wondershare 客户常见问题解答

最佳答案和操作指南

如何联系Wondershare客户服务?

我们最常被问到的问题是如何与 Wondershare 客服人员沟通。点击此处获取联系信息、电子邮件和聊天选项、联系人工客服、等待时间等信息。

是否有任何用户论坛或社区来讨论 Wondershare 产品?

是的,Wondershare 拥有一个蓬勃发展的用户社区,您可以在其中与我们产品的其他用户讨论和互动。我们的用户论坛,...
询问有关Wondershare客户服务的任何问题,立即获得答案。

最近 Wondershare 个客户问题

Good day! Could you tell me how I can rotate a file or a page of a pdf-file using your PDF Reader, not PDFElement.

Good day! In Wondershare's PDF Reader, rotating a page or entire file is simple. First, open the file you wish to rotate. On the top toolbar, locate and click the "View" tab. From there, choose "Rotate View" from the dropdown menu. You will see options to rotate left, right, or flip. Pick your desired option and the file should rotate immediately. Remember, these changes are for viewing purposes and do not modify the original file. If you need to save the rotated version, you'll need more advanced software like PDFElement.
询问时间:May 7, 2024 2:47 PM

they have billed me for something i did not ask for

We're sorry to hear about this misunderstanding. Sometimes, automatic renewals can cause unexpected charges. If you believe you've been incorrectly charged by Wondershare, it's essential to reach out to their customer support team directly. They will be able to review your case and provide the needed assistance to rectify the issue. We recommend that you have any relevant information, like purchase confirmations or subscription details, on hand to expedite the process.
询问时间:Apr 17, 2024 2:46 PM

I have paid for Uniconverter 15 but cannot activate it

To activate Uniconverter after purchase, open the software and click on the account icon in the top right corner. Then you'll choose "Sign In to Activate". Enter the email address you used to purchase the software in the account field, then enter your password. If your account status hasn't updated, log out and then log back in. Make sure your internet connection is stable during this process. You should then see your account switched to a Premium account, indicating successful activation.
询问时间:Apr 10, 2024 10:54 AM

Please transfer the wondershare from old computer to my computer under the same old Email Address. Fromer details: Filmora Registration Code: ADFC30FB4E0671F294CB510323E5620 Price paid: £67.02 (23.06.2018)

We're sorry for the inconvenience, but we cannot directly transfer Wondershare from the old computer to a new one for you. Nonetheless, you can certainly install the software on your new computer using your existing email address and registration code. Here's how you do it: 1. Download Wondershare Filmora from the official website on your new computer. 2. Install the software and launch it. 3. Go to the "Help" tab and select "Offline Activation." 4. Enter your existing email address and registration code. The information you provided suggests that your registration code is ADFC30FB4E0671F294CB510323E5620. Remember to input it correctly. Voila! Your Wondershare Filmora is ready for use on your new computer.
询问时间:Mar 3, 2024 12:12 PM

帮助我解决Wondershare客户服务问题

Overview

什么是万兴共享?

Wondershare 是一家全球软件公司,专门开发创新且用户友好的多媒体解决方案。拥有多元化的...

Compatibility

Wondershare 产品有哪些系统要求?

Wondershare 产品的系统要求因具体软件而异。然而,大多数 Wondershare 产品的设计...

Trial Version

Wondershare 软件有免费试用版吗?

是的,Wondershare 为其许多软件程序提供免费试用。这些试验允许用户探索特性和功能......

Licensing

我需要购买许可证才能使用 Wondershare 产品吗?

是的,您需要购买许可证才能使用 Wondershare 产品。 Wondershare 提供一系列满足各种需求的软件解决方案,...

我可以将许可证转移到另一台计算机吗?

是的,您可以将许可证转移到另一台计算机。 Wondershare 允许其客户在计算机之间转移许可证...

Payment

购买 Wondershare 软件有哪些付款方式?

Wondershare 提供多种支付方式来购买其软件。客户可以使用 Visa、...等主要信用卡付款。

Discounts

Wondershare 是否提供任何教育折扣或特价?

是的,Wondershare 为符合条件的学生、教师和教育机构提供教育折扣和特价。我们...

Refunds

Wondershare 产品的退款政策是什么?

Wondershare 提供可靠的退款政策,以确保客户的满意度和信任。如果您对某个产品不完全满意...

Support

Wondershare 软件是否提供技术支持?

是的,Wondershare 为其软件提供技术支持。我们的目标是确保我们的客户拥有无忧无虑的体验......

Community

是否有任何用户论坛或社区来讨论 Wondershare 产品?

是的,Wondershare 拥有一个蓬勃发展的用户社区,您可以在其中与我们产品的其他用户讨论和互动。我们的用户论坛,...
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