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Wix.com 客户常见问题解答

最佳答案和操作指南

如何联系Wix.com客户服务?

我们最常被问到的问题是如何与 Wix.com 客服人员沟通。点击此处获取联系信息、电子邮件和聊天选项、联系人工客服、等待时间等信息。

Wix.com 高级订阅的定价计划是什么?

Wix.com 为其高级订阅提供一系列定价计划,以满足不同的需求。该计划包括连接域、...
询问有关Wix.com客户服务的任何问题,立即获得答案。

最近 Wix.com 个客户问题

My website cannot open in China

Websites created on Wix may have difficulties being accessed in China due to government regulations and restrictions on certain web services. You might want to consider using solutions like a Content Delivery Network (CDN) that is compatible with access in China.
询问时间:Aug 13, 2024 1:59 AM

I am being billed and I don't have a website

If you're being billed but don't have a website, you might have an active premium plan, domain, or another service associated with your account. You can check your subscriptions and payment history in your Wix account's billing section. If you still need further assistance, there is a link to the most up-to-date contact information right here on this page that you're viewing.
询问时间:Jun 25, 2024 12:26 AM

I need to forward my emails to my gmail account but I dont know my user name

To forward your Wix emails to your Gmail account, you should first check your username, which is usually your email address. If you can't remember, try visiting the login page and look for a "Forgot Username" or similar option. Once you have your username details, navigate to the email settings (often under 'Account Settings' or similar) and establish forwarding rules to your Gmail. If you're not receiving Wix emails, check your spam or junk folder and, if needed, add Wix to your email provider's whitelist to make sure emails aren't blocked. Note: If you're trying to forward Wix automated emails, this may not be possible due to email service provider policies.
询问时间:Apr 22, 2024 10:00 PM

I was calling because I am trying to delete a tab on my site, but I cannot find the option for it.

You can easily delete a tab on your Wix.com site by following these steps. First, open your Wix Editor and navigate to the "Menus & Pages" section on the left side of the screen. This will open your site menu. Roll your cursor over the page you want to delete. A '...' symbol will appear on the right side of the page name. Click this symbol and an options menu will open. From this options menu, you can select 'Delete'. Please remember, once a page is deleted, it cannot be restored. So, ensure you want to delete the tab before you proceed.
询问时间:Apr 12, 2024 8:58 AM

I want to forward without masking a godaddy domain to my existing wix website without it showing as unsecure

To forward your GoDaddy domain to your Wix website without it showing as unsecure, you need to ensure a valid SSL certificate is installed on your Wix site. Wix automatically provides free SSL certificates for websites built on its platform. Enable this from your Wix dashboard by going to Settings, then select the 'Security' section and turn on 'SSL Certificate'. When you forward your GoDaddy domain, make sure to include the 'https://' prefix in the forwarding URL to make sure your users are taken to the secure version of your site.
询问时间:Apr 10, 2024 8:07 PM

帮助我解决Wix.com客户服务问题

Domain Name

我可以在 Wix.com 上使用我自己的域名吗?

是的,您可以在 Wix.com 中使用您自己的域名。使用 Wix 创建网站时,您可以选择连接域名...

E-Commerce

我可以在 Wix.com 网站上销售产品吗?

是的,您可以在 Wix.com 网站上销售产品。 Wix.com 提供全面的电子商务平台,帮助您设置和管理...

Blogging

是否可以将博客集成到我的 Wix.com 网站中?

是的,可以将博客集成到您的 Wix.com 网站中。 Wix 提供了一个用户友好的博客平台,允许您...

Payment Options

Wix.com 高级计划有哪些可用的付款选项?

Wix.com 为其高级计划提供多种便捷的支付选项。用户可以选择使用主流信用卡支付,例如...

Bookings

我可以通过我的网站接受在线预订或预约吗?

是的,您可以通过 Wix.com 网站接受在线预订或预约。 Wix 提供了一个内置的预订系统,称为...

Pricing

Wix.com 高级订阅的定价计划是什么?

Wix.com 为其高级订阅提供一系列定价计划,以满足不同的需求。该计划包括连接域、...
我们会查看客户向 GetHuman 报告的 Wix.com 个问题,以确定哪些问题最为常见,以及需要花多少时间研究如何解决这些问题。
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